What are the responsibilities and job description for the Office Assistant / Customer Service Representative position at Kentucky Uniforms?
Date posted: October 2, 2026
Job description
Office Assistant / Customer Service Representative
Pay: $17.00 per hour
Job type: Full-time
Location: Lexington, Kentucky – in person
About Kentucky Uniforms
Kentucky Uniforms is a locally owned company that has been outfitting police, fire, EMS, healthcare, industrial, events and other professionals since 1981.
Primary Responsibilities
Answering calls, assisting customers over the phone
Contacting customers about orders ready for pickup
Checking on customer orders, vendor PO’s status
Mailing small orders with USPS Priority Mail Software
Emailing/mailing customer invoices & statements
Secondary person to assist customers in-store when our main person is already doing so or is out
Quality checking selected orders and bagging them for delivery
Prepping backorder paperwork by removing old notes and checking in items as needed
Printing web orders to give to order entry
Pulling stock on specific orders as needed
Miscellaneous office/salesfloor tasks, examples being helping put up stock or paying invoices with a credit card, etc.
Filing invoiced orders as completed
Online account creation for customers. Same as creating an online account at a store for personal reasons but we do this for our customers when they are issued an online allowance.
Compensation and Benefits
Hourly Pay Rate Noted - Paid Holidays - Seasonal & Performance Bonuses
Paid every two weeks - Direct Deposit
Employee pay advances available through payroll system
Paid time off earned as you work - Part-Time & Full Time Employees
Full-time employees earn three weeks of paid time off annually
Health insurance stipend (Full-Time Employees)
Dental insurance (Full-Time Employees)
Employee discount (Polos, tee shirts, pants, jackets, etc. from name brands available at cost for employees)
Training and Support
We have written and video instructional material for new employees to review/reference. You will also initially be trained by an employee/manager on all job responsibilities. You work closely with your manager & co-workers (we are a small company) so you can always go to them and ask questions or get assistance as needed.
Schedule
Full time / Monday through Friday / 8:30a-5:00p
We are open one Saturday a month from 9:00a-1:00p and this role rotates between three people so there are four half-day, Saturday hours per year.
Please apply through the Indeed application and messaging system. Inc
Work Location: In person
Pay: From $17.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $17