Apartment Manager

Job Summary

We are seeking a dynamic and highly organized Apartment Manager to lead our residential community operations. In this vital role, you will oversee daily property management activities, ensure exceptional resident experiences, and maintain the property's financial health. Your leadership will drive team performance, uphold legal and safety standards, and foster a welcoming environment for residents and visitors alike. This position offers an exciting opportunity to apply your property management expertise in a fast-paced, customer-focused setting.

Responsibilities

• Manage leasing processes, including lease or rental agreement management, tenant screening, and onboarding to maximize occupancy and revenue.
• Oversee property maintenance and facilities management to ensure all units and common areas are well-maintained, safe, and compliant with regulations.
• Utilize property management tools such as Rent Manager Express to track leasing data, rent payments, maintenance requests, and resident information efficiently.
• Handle client communication with professionalism, addressing resident inquiries, conflict management issues, and service requests promptly.
• Ensure compliance with Fair Housing regulations, Landlord-Tenant law, Section 8 programs, and other legal requirements.
• Conduct regular team management activities including training staff on office procedures, conflict resolution, customer service excellence, and upselling opportunities.
• Prepare budgets, financial reports, and manage rent collections while maintaining accurate data entry and filing records.
• Uphold high standards of phone etiquette and customer service to foster positive relationships with residents and prospects.

Experience

• Proven experience in property management or real estate administrative roles with a strong understanding of property leasing and tenant relations.
• Familiarity with property management software such as Yardi or Rent Manager is highly preferred.
• Demonstrated knowledge of landlord-tenant law, Fair Housing regulations, Section 8 programs, and related legal frameworks.
• Experience managing teams within a property management company or similar environment is essential.
• Strong background in budgeting, contract negotiation, conflict management, customer service excellence, and facilities oversight.
• Office experience including data entry, filing systems like CMMS (Computerized Maintenance Management System), Microsoft Office Suite proficiency, and client relationship management skills are required.

Join us to lead a vibrant community where your expertise makes a real difference! We’re committed to supporting your growth through ongoing training opportunities while fostering a collaborative environment that values your contributions every step of the way.

Pay: $18.00 - $22.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person

Salary : $18 - $22