What are the responsibilities and job description for the Administrative Support Specialist position at Kent Cartridge?
Administrative Support Specialist – Kent Cartridge
Company information
Founded in 1986 as Activ Industries and renamed in 1997, Kent Cartridge is an ammunition manufacturing company specializing in the production and distribution of premium hunting and target loads. Since 1997 Kent has been operated as a family-owned business. All manufacturing, shipping and related work is done from the company’s Kearneysville, West Virginia location. Customers include large and small retailers, as well as gun clubs and specialty shops located in the U.S and Canada.
Our workers say that the company’s flexible hours, single shift and consistent schedule are extremely employee friendly. We are located on a very large tract of land and offer access to hunting on our property as an additional employee perk. We would love for you to consider joining our team!
https://kentcartridge.com/
Key Responsibilities
Administrative Support
- Serve as the primary point of contact for incoming phone calls and general inquires
- Manage office supply inventory and coordinate reordering
- Sort and distribute incoming mail
- Support general office operations and assist management as needed
Sales and Marketing Support
- Enter customer orders into company’s ERP system and assist with sales rep coordination
- Prepare and distribute regular sales reports and updates for sales representatives
- Conduct invoicing and credit memo processing
- Respond to order status inquiries
- Support coordination of tradeshow and promotional materials
Customer Service
- Track and manage all customer experience cases within company ERP system
- Ensure warranty claims are promptly resolved
Finance Support
- Assist with accounts receivable tracking and escalation
Required Qualifications
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to manage multiple tasks with accuracy and attention to detail
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Experience with ERP systems (NetSuite preferred by not required)
Join our team where your skills will contribute significantly to our success in delivering high-quality products. We look forward to your application!
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee assistance program
- Employee discount
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Kearneysville, WV 25430 (Required)
Work Location: In person
Salary : $18 - $21