What are the responsibilities and job description for the Automotive Service Advisor - Kenny Ross Auto, Irwin PA 15642 position at Kenny Ross Automotive Group?
Kenny Ross Automotive in Irwin, PA is now hiring for Automotive Service Advisor.
We are a large, successful automotive group that has been serving and growing in the Western Pennsylvania area for more than sixty years.
Job Duties:
- Accurately records information such as name, addresses, and article to be repaired, or service to be rendered.
- Communicates with customers regarding status changes in work orders; Sets proper service level expectations with customers.
- Prepares work order and distributes.
- Cross-sells upgrade parts to service customers when opportunity is presented.
- Calls or writes customer to ensure satisfactory performance of service.
- Relays messages and special instructions to mobile crews and other departments.
- Meet/greet customers in person or on phone
- Maintain documentation, including PO, invoices, work orders, reports, etc.
WE OFFER:
- Above Market Compensation
- Paid Training
- Employee Benefits and 401k
- Opportunities for Growth and Advancement
- Paid Time Off
- New State-Of-The-Art Facility
- Great working environment
REQUIREMENTS:
- Broad scope of automotive mechanical/electrical knowledge
- Verifiable customer service performance record and/or training required
- An impressive work ethic
- Neat, clean and professional appearance
- Valid driver’s license in the state of employment
- Must be willing to submit to a background check and drug screen
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
- 8-hour shift
- Evening shift
**In-person attendance is required
**We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
“Pennsylvania Drug-Free Workplace: Pre-employment Drug Testing”