What are the responsibilities and job description for the Manager, Account Executive (AE) position at Kenect?
About us
Kenect is a leading AI-powered texting and reputation management platform used by 10,000 dealerships and service businesses across North America. We help companies streamline communication, respond faster, and drive real revenue by converting their main business line into a text-enabled number and unifying messaging, reviews, payments, and customer conversations in one simple platform.
What sets Kenect apart from other communication tools is our deep industry expertise and seamless integrations with the systems dealers already use. Teams trust us because our technology is easy to adopt, built for real-world workflows, and delivers measurable improvements in speed, customer satisfaction, and operational efficiency.
We're a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world and we're just getting started.
About the Role
As the Manager, Account Executive, you will be a pivotal leader guiding a team of Account Executives (AEs) who are at the forefront of closing new business for Kenect. Your role is integral in driving substantial revenue growth, and developing the skills of our Account Executives. This position presents a thrilling opportunity to shape the success of our Service AI Platform and play a vital role in the evolution of Kenect's continued success.
What You Will Be Doing
- Lead and mentor a team of account executives to achieve and exceed sales targets.
- Develop and implement strategic plans for client acquisition.
- Collaborate with internal teams to align sales strategies with product development and marketing efforts.
- Conduct performance evaluations and provide constructive feedback to enhance team effectiveness.
- Oversee the negotiation and closing of deals, ensuring favorable outcomes for both clients and the Kenect.
- Foster a client-focused culture within the account executive team.
Skills & Qualifications
- 5 years of quota-carrying sales excellence, including 3 years of proven leadership in guiding high-performing teams to achieve and surpass sales targets.
- Strategic vision with a knack for developing and executing plans to drive business growth.
- Previous experience with MEDDICC sales qualification
- Exceptional collaboration skills, ensuring effective communication within and across teams.
- Proficiency in performance evaluation, feedback delivery, and strategies for continuous improvement.
- Client-centric mindset, dedicated to understanding and surpassing client expectations.
- Activities focused leader, identifying the right activities that drives results and holding the team accountable
- Forward-thinking and innovation-oriented, keeping abreast of industry trends.
- Data-driven decision-making ability, utilizing analytics for strategic initiatives.
- Adaptability and flexibility, navigating a dynamic business environment and guiding teams through change.
Our Company Values We Hope You Showcase
- Unwavering Customer Obsession
- See it, Solve it, Get it Done
- Build, Adapt, Win
What Kenect Offers!
- Health, Dental, Vision, Life & Disability Insurance
- Your birthday is a paid day off
- Onsite gym
- Breakroom full of snacks and drinks
- Convenient location next to freeway entrance/exit
We believe in hiring self-motivated team members who can run alongside us without needing to be managed along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer.
Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.