What are the responsibilities and job description for the ENVIRONMENTAL SERVICES QUALITY ASSURANCE LEAD position at #Kendal?
ENVIRONMENTAL SERVICES QUALITY ASSURANCE LEAD
Full-Time | $21.58 - $22.92/hour, based on experience
As an Environmental Services Quality Assurance Lead your work will help support a safe, clean, enjoyable and dignified environment for our residents, while you enjoy a workplace rooted in compassion and respect. The schedule will vary depending on community needs, hours 8:00 AM to 4:30 PM, Monday through Friday with some holidays and weekend rotation.
Key Responsibilities
- Maintain departmental quality standards by actively supporting daily operations and team members
- Ensure compliance with Kendal at Ithaca standards and regulatory requirements
- Promote positive resident relations and follow established policies and procedures
- Provide coverage in areas affected by staff absences
- Conduct quality assurance audits within the WorxHub system
- Serve as team leader in the absence of the EVS Manager
- Collaborate with Laundry Coordinator, Facility Services, and Social Work departments
- Assist with apartment turnovers and annual cleanings in Independent Living and Health Care residences
- Maintain high standards of cleanliness throughout the facility
- Operate commercial laundry equipment
- Distribute clean linens and collect soiled linens facility-wide
- Treat stains; repair, sew, discard, and record linen items as appropriate
- Supply bed and bath linens to residents and the Dining department
- Coordinate and manage personal laundry services for Health Center residents
- Oversee labeling and inventory of resident personal laundry
Qualifications
- Knowledge of housekeeping and laundry policies and procedures
- Previous commercial cleaning and laundry experience
- Experience with commercial laundry and labeling equipment
- Strong time management skills and attention to detail
- Ability to multitask and adapt to changing priorities
- Leadership ability and capacity to work effectively under pressure
- Strong interpersonal skills; able to work harmoniously with staff, residents, vendors, and visitors
- Effective verbal and written communication skills
- Good reading, writing, math, and telephone skills
- Ability to train and teach cleaning and laundry procedures used at Kendal at Ithaca
Compensation & Perks
- Competitive hourly wage of $21.58 - $22.92, based on experience
- Accrued paid sick time
- Access to on-site amenities, including a walking path, pool, sauna, tennis court, library, and gym
- Welcoming and respectful workplace culture
- Opportunity to contribute meaningfully to the daily lives of older adults
Benefits
- 403b Retirement Account
- 403b Matching Up to 5%
- 5% Employer Retirement Grant
- Dental Insurance
- Employee Assistance Program
- Employee Education Grant- Application Requirements
- Flexible Spending Account
- Health Insurance
- Hardship Funds Program - Application Requirements
- Holiday Pay - 8 Holidays Per Year
- Life insurance Paid By Kendal
- Paid Family Leave (PFL)
- Paid Time Off
- Paid Sick Time Off
- Referral Program
- Vision Insurance
Join Us!
If you're looking to make a difference in a supportive and mission-driven community, we invite you to apply.
Salary : $22 - $23