What are the responsibilities and job description for the Food & Beverage Manager position at Kemper Sports?
Food & Beverage Manager - West Henderson, NV
Property Location
Henderson Sports & Social is a state-of-the-art, 180,000-square-foot facility scheduled to open in 2026. The venue is poised to become a premier destination for youth sports tournaments and events, while also serving as a vital recreational resource for the local community.
Facility Highlights:
Henderson Sports & Social will feature:
- Multi-Sport Capabilities: Basketball courts convertible to volleyball and pickleball courts.
- Indoor Turf Fields: Multi-Purpose indoor turf fields for indoor soccer, box lacrosse, flag football and baseball.
- Community Spaces: A fitness center, multipurpose meeting rooms, and community event spaces.
- Family Entertainment: A family entertainment center with bowling, laser tag, arcade games, and miniature golf.
- Dining Options: A full-service restaurant and bar, leveraging KemperSports’ extensive food and beverage expertise.
Position Summary:
The Food and Beverage Manager is responsible for the strategic and day-to-day leadership of all food and beverage operations at the West Henderson Fieldhouse, Henderson, NV. This includes the management of the onsite, concession/fast-casual and counter service areas, and all banquet and catering functions. This individual will lead a diverse team of front-of-house and back-of-house professionals, ensuring exceptional service, high-quality offerings, and profitability across all outlets.
Essential Duties and Responsibilities:
- Oversee the annual food and beverage operating plan and budget to ensure alignment with revenue goals and guest experience standards.
- Manage all food and beverage outlets across the park, including full-service restaurants, counter service locations, and banquet/catering spaces.
- Recruit, train, schedule, and supervise all F&B FOH team members, including service staff, kitchen staff, and event/catering personnel.
- Ensure consistent adherence to food safety, sanitation, and workplace safety standards in compliance with local, state, and federal regulations.
- Implement and monitor purchasing and inventory systems to maintain appropriate stock levels and manage cost controls across all units.
- Collaborate with marketing and programming teams to develop promotions, packages, and event-driven activations to increase guest spending and enhance brand visibility.
- Maintain strong relationships with vendors, suppliers, and partners to optimize product quality and pricing.
- Lead the planning and execution of food and beverage service for internal events, tournaments, banquets, and external rentals.
- Ensure seamless communication and coordination between kitchen and service staff to maintain consistency in guest service and culinary execution.
- Uphold compliance with TABC guidelines and all alcohol service regulations; maintain certifications for responsible alcohol management programs (e.g., TIPS or R.A.M.).
- Monitor guest satisfaction through feedback loops and service recovery efforts to maintain a high standard of hospitality across all touchpoints.
- Stay current with industry trends, emerging concepts, and guest expectations to evolve the Mansfield Sports Park food and beverage program.
Qualifications:
- High school, college degree, required or preferred.
- 5 years applicable functional, supervisory and/or management experience, preferably in the golf industry.
- Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management.
- Demonstrated quality written, verbal, and interpersonal communication skills.
- Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
- Positive attitude, professional manner and appearance in all situations.
Supervises:
All food & beverage staff
Classification:
Full-time, Non-Seasonal, Salaried, Exempt
KemperSports Management is an Equal Opportunity Employer