Museum Protection Supervisor

Job Title: Museum Protection Supervisor

Department: Administration/Protection Services

Classification: Non-Exempt, Hourly; Full Time

Reports to: Assistant Manager of Visitor Experience

Supervises: Museum Protection Officers when acting as Floor Supervisor

Date: July 2026

Position Summary

The Museum Protection Supervisor is responsible for the physical security of the Museum in order to safeguard its works of art, both interior and exterior, its buildings, grounds, and parking areas, to ensure the safety and well-being of staff, visitors, and persons on Museum property. This individual will possess strong customer service skills to assist in creating a quality visitor experience and will have the ability to supervise co-workers, work with moderate supervision, and to carry out assigned duties and responsibilities in an effective manner.

Major Responsibilities

Protection of Artwork, Facilities, and Public

• Conduct opening and closing procedures of Museum and Kemper East
• Maintain working knowledge of Museum’s alarm systems and related emergency procedures at all locations
• Committed to fulfilling responsibilities associated with after-hours events in addition to regular work schedule
• Create written reports and notify their manager in the event of incidents or accidents related to public safety
• Perform routine art counts and inspections at the beginning and end of day, reporting any damage or change in condition to their manager, facilities manager, and the registrar and/or chief curator, as appropriate
• Shifts may include gallery or lobby spaces, loading dock/camera monitoring, exterior spaces, front desk coverage, and traveling between locations
• Create written reports and notify their manager and the museum registrar in the event of any damage (or potential for damage) to artwork
• Be alert to and report any change in facility function to their manager and/or the facilities manager
• Be on alert for and report all safety hazards, or conditions that could result in unauthorized entry, injury, or loss, to their manager
• Report to their manager any unusual or suspicious activity. Contact KCPD as directed, or in the absence of their manager
• All other duties as assigned

Supervision

• Serve as Floor Supervisor
• Create and manage break schedules for all Museum Protection (“MP”) staff on the floor
• Maintain awareness of anticipated tours and communicate this information to the other MP staff
• Responsible for ensuring that floor security follow through on job responsibilities and Museum expectations
• Report on MP staff job duty fulfillment to their manager
• Report and act on visitor behavior/conflicts
• Orchestrate event set-up
• Have a working knowledge of AV equipment and facilitate the functioning of that equipment for events
• Manage event contractors as necessary
• Responsible for being a contact person for general contractors in the absence of/or in assistance to their manager or facilities manager
• Allow access to secure locations for IT contractors, service vendors or staff; monitor people in secure locations
• Assist in overseeing deliveries as necessary

Create a Quality Visitor Experience

• Record daily attendance counts
• Stay informed about Museum programs and exhibitions
• Welcome and direct people as they enter the Museum
• Maintain a clean and professional appearance, adhering to security dress code while on duty
• Know other Museum staff and their roles

Perform Any and All Other Duties Assigned by Manager

Key Competencies

Job Knowledge/Professionalism: Demonstrates the knowledge and skill necessary to perform effectively; understands the expectations of the job; keeps professional knowledge up to date. Maintaining integrity of Museum standards in one’s presentation to the public.

Leadership: Exhibits confidence in self and others, inspires respect and trust, motivates others to perform well, and reacts well under pressure.

Trustworthiness: Ability to maintain discretion and confidentiality as it pertains to the Museum’s policy and procedures, personnel and other privileged information.

Interpersonal Skills: Maintains harmonious working relationships with managers, co-workers, and the public.

Judgment/Alertness: Ability to make sound judgments pertaining to safety of art and public. Ability to maintain constant awareness of people and surroundings.

Job Specifications

• High School diploma or equivalent is required
• Must be able to pass background check
• Specialized training or study in Museum security practices preferred
• Ability to work overtime as required. Ability to receive phone calls regarding Museum functions and emergencies during non-scheduled hours
• Physical Requirements
• Stand/Walk: The ability to remain on one's feet in an upright position at a workstation without moving about. The ability to move about on foot.
• Sit: The ability to remain in a normal seated position
• Talk: The ability to express or exchange ideas accurately, loudly, or quickly by means of the spoken word, imparting information or detailed instructions to clients, to the public, or to other workers.
• Handle/Feel: The ability to seize, hold, grasp, turn, or otherwise work with hand or hands. The ability to perceive attributes of objects and materials such as size, shape, temperature, or texture, by touching with skin, particularly fingertips.
• Stoop: The ability to bend the body downward and forward by bending spine at the waist; requires full use of the lower extremities and back muscles.
• Reach with hands and arms: The ability to extend the hands and arms in any direction.
• Lifts Weight and Exerts Force: Lifts weight up to 40 lbs or exerts force by lifting, lowering, carrying, pushing, slapping, striking, kicking, pulling, or jerking.
• Vision: The ability to see clearly at 20 inches or less and 20 feet or more. The ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point. Three-dimensional vision, the ability to judge distances and spatial relationships to see objects where and as they actually are. The ability to adjust the eye to bring an object into sharp focus. This is required when doing close work at varying distances from the eye.

Please send cover letter, resume, and references to employment@kemperart.org or you may mail hard copies to:

Kemper Museum of Contemporary Art
Diane Lambert, Human Resources Manager
4420 Warwick Blvd.
Kansas City, MO 64111

Please include Museum Protection Supervisor in the subject line. No phone calls, please. Open until filled.

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Salary : $18 - $19