What are the responsibilities and job description for the Technical Support/Customer Service position at KELTEK?
Need an excited, fast learning employee to take Inbound calls and answer questions at a fun and relaxed, casual environment. An excellent call center employee must be organized and reliable. Must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. You must also have excellent customer service and communication skills. Basic computer skills are a must.
Responsibilities
- Manage inbound and outbound calls efficiently.
- Respond to all emails in a timely manner.
- Take the extra mile to engage customers to see that they have an enjoyable experience when working with you.
-Punctuality.
Qualifications
- A great attitude and willingness to learn are most important.
- Strong phone and verbal communication skills along with active listening.
- Ability to multi-task, set priorities and manage time effectively.
- An automotive background is a plus but not required.
Additional Information
Wage, D.O.E. Starting $18.00 per hour while you train. 30 day re-evaluation.
Full or part time positions available. Monday-Friday and rotating Saturdays from 10am-12 40 hours per week.
This is a great job opportunity for college students. Once trained you will have plenty of time for homework or studies while you get paid!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18