What are the responsibilities and job description for the Operations Specialist – Drone Delivery Support position at KellyOCG?
Title: Operations Specialist – Drone Delivery Support - 30719
Location: On-site, Fort Worth, TX (Hulen Mall, 4800 S Hulen St, 76132)
Classification: W2 under staffing supplier – Full time
Contract Duration: April 27, 2026 – October 27, 2026
Compensation: $27.63/hour
Visa Sponsorship: Not provided
Position Overview
A leading-edge operations team in robotics and automation is seeking a detail-oriented Operations Specialist to support daily ground operations for an autonomous drone delivery program. This field-based role is focused on ground support—ensuring the safe and accurate transport of food orders between merchants and drone launch sites. (Note: This position does not include drone piloting responsibilities.)
Key Responsibilities
- Pick up prepared food orders from local merchants and transport them to the drone site using your personal vehicle.
- Prepare and load orders into drones, ensuring accuracy, quality, and safety per established protocols.
- Support day-to-day operations in a fast-moving, test-driven environment.
- Follow all safety protocols and contribute to an efficient, organized workflow.
- Communicate routinely with engineering and cross-functional teams, providing ground-level feedback for continuous improvement.
- Adapt to evolving processes and identify opportunities to enhance operational excellence.
- Work collaboratively within a small, mission-driven team environment.
- Act as the on-the-ground point of contact, interacting professionally with merchants and community members.
- Maintain confidentiality—NDA and MVR (driving record) clearance required.
Qualifications
- Reliable personal vehicle and a valid driver’s license required.
- Comfortable working outdoors and standing for extended periods.
- Dependable, punctual work ethic with strong attention to detail and safety.
- Positive, adaptable attitude and a willingness to learn new processes.
- Effective verbal communication and professionalism with merchants, teammates, and the public.
- Willingness to undergo an NDA and MVR background check.
What You Will Gain
- Practical experience with emerging autonomous drone delivery operations.
- Exposure to scalable last-mile logistics and cutting-edge technology.
- Communication, quality control, and operations skills relevant to future-facing logistics.
Salary : $25 - $27