What are the responsibilities and job description for the Deskside Support Technician position at KellyOCG?
Deskside Support Technician
Location: Woodland Hills, CA (Onsite)
Pay Rate: $26.50/hr
Contract Duration: 4 months with extension potential
Contract Type: W2 through staffing supplier
Visa Sponsorship: Not provided
We’re seeking a Deskside Support Technician to deliver hands-on technical support for workplace technology—including laptops, desktops, collaboration tools, and operating systems. You’ll troubleshoot hardware, software, and device issues, interact directly with end users, and resolve incidents across an enterprise environment. Responsibilities include device repairs, application support, conference room tech troubleshooting, technical documentation, and delivering excellent customer service.
Qualifications:
- 1 year in a desktop or IT support role
- Strong communication and problem-solving skills
- Enterprise IT experience
- Training in PC/LAN technology
- Experience with Active Directory, virtual desktops, and ITSM tools preferred
Education:
- High school diploma/equivalent required
- Bachelor’s or relevant IT certifications preferred
If you are proactive, service-oriented, and tech-savvy, we want to hear from you!
Salary : $27