System Analyst

Core Responsibilities

• Document current-state infrastructure workflows, dependencies, and controls to eliminate bottlenecks and optimize operational governance
• Partner with engineering teams to coordinate patch management, vulnerability remediation, technology currency, and lifecycle management initiatives
• Lead workshops and working sessions with technical and non-technical stakeholders to build consensus on infrastructure standards
• Develop comprehensive process maps, standard operating procedures (SOPs), and operational governance documentation
• Create executive-ready reporting dashboards, track risks and action items, and support regulatory, audit, and risk activities
• Improve execution consistency and accountability across multiple infrastructure domains to reduce technology risk

Required Skills/Experience (Must-Haves)

• 5 years of experience in technology operations, systems administration, platform engineering, cloud operations, or a related technical discipline
• 2 years of experience in process optimization, business analysis, or continuous improvement frameworks
• Strong conceptual understanding of infrastructure technologies, including Windows/Linux, cloud platforms (Azure preferred), networking, databases, storage, and monitoring tools
• Foundational knowledge of process improvement methodologies such as Lean, Six Sigma, Kaizen, or other continuous improvement frameworks
• Experience developing workflow diagrams, creating process documentation, and performing root cause analysis using data-driven approaches
• Experience working within large, complex, and highly matrixed technology organizations

Preferred Skills/Experience (Nice-to-Haves)

• 7 years of experience supporting enterprise infrastructure environments
• Experience navigating technology governance, compliance, and change management within a regulated financial services environment
• Experience supporting vulnerability management, technology currency, or cloud transformation initiatives
• Hands-on familiarity with ServiceNow, Power BI, Visio, SharePoint, or Power Automate

Competencies & Behaviors

• Process Improvement
• Stakeholder Engagement
• Technical Communication
• Cross-Functional Collaboration
• Analytical Thinking
• Facilitation Skills
• Accountability & Ownership
  

• Location: Hopkins, MN or Irving, TX
• Schedule: Hybrid (Onsite expectations; core hours 8-5 Central)

Compensation & Benefits

• Pay Range: The approximate pay range for this position is up to a maximum bill rate of $43.00 and $62.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

 

Marketing Disclosure

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy.


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