IT Support Professional (Windows 11)

Job Summary

Our client, a leading food and agriculture provider, is seeking an IT Support Professional to join their team! This position is a 52-week contract, 100% onsite, 5 days a week in Wayzata, Minnesota.



This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.


Core Responsibilities

• Provide walk-up support for Dell laptops running Windows 11
• Troubleshoot basic hardware, software, and connectivity issues
• Assist users with account access, passwords, and permissions
• Set up and distribute IT equipment including laptops, monitors, and accessories
• Help maintain inventory levels and organize stock
• Support team-led demos and user education sessions
• Follow up on open incidents to ensure issues are resolved in a timely manner

Required Skills/Experience (Must-Haves)

• 1 years of IT support or help desk experience
• Experience supporting Dell laptops running Windows 11
• Basic hardware troubleshooting experience
• Basic software troubleshooting experience
• Experience assisting users with account access, passwords, and permissions
• Strong customer service and communication skills
• Ability to work onsite full-time, 5 days per week

Preferred Skills/Experience (Nice-to-Haves)

• Experience supporting connectivity-related issues
• Experience setting up and distributing IT equipment
• Inventory management or stock organization experience
• Experience supporting user education sessions or demonstrations
• Team-oriented mindset
• Positive and approachable attitude
• Willingness to learn and grow in a fast-paced environment

Key Competencies & Behaviors

• Customer Service Excellence
• Clear Communication Skills
• Empathy and Patience
• Team Collaboration
• Positive and Approachable Attitude

Work Environment

• Location: Wayzata, Minnesota - candidate MUST be local
• 100% Onsite, 5 days per week

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $19.00 and $28.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.


Marketing Disclosure

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy