What are the responsibilities and job description for the Quality Assurance Manager position at Kelly?
As a Quality Assurance Manager at Kelly, you will play a critical role in ensuring the highest standards of food safety and quality are maintained throughout our production operations.
About the Role
This position is responsible for leading quality assurance activities during overnight production operations. The successful candidate will be responsible for maintaining and improving the food safety and quality management systems, ensuring compliance with industry standards such as SQF, HACCP, and GMP.
Main Responsibilities
- Supervise and provide guidance to QA Technicians, including training and performance support.
- Coordinate quality activities to ensure compliance with food safety and quality standards.
- Review daily production schedules and address QA-related issues promptly.
- Maintain inventory of QC/lab supplies and oversee equipment training.
- Assist in the preparation and execution of internal and third-party audits.
- Support production teams during formula changes or product adjustments.
- Manage the company's hold, trace, and recall program, including reporting.
- Ensure proper documentation and communication of operational QA processes.
- Oversee product releases and contribute to reducing foreign object contamination.
- Conduct daily product reviews and analyze customer complaints.
