What are the responsibilities and job description for the Inbound Call & Administrative Coordinator position at Kelly?
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an Inbound Call & Administrative Coordinator to work at a leading organization in Albany, NY. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Pay Rate: $21.00 per hour (Contract through September 2026, extension possible)
Shift: 8:30am-5pm, Monday-Friday with availability for OT as needed (considered Hybrid after training)
What’s a typical day as an Inbound Call & Administrative Coordinator? You’ll be:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be an Inbound Call & Administrative Coordinator today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Pay Rate: $21.00 per hour (Contract through September 2026, extension possible)
Shift: 8:30am-5pm, Monday-Friday with availability for OT as needed (considered Hybrid after training)
What’s a typical day as an Inbound Call & Administrative Coordinator? You’ll be:
- Managing inbound calls, responding to inquiries, and providing customer service support
- Preparing and processing correspondence, including composing letters and memoranda from various sources
- Proofreading and editing legal, financial, technical, or other business-related information
- Handling confidential information with the utmost discretion
- Receiving and relaying phone calls, greeting visitors, and responding to routine requests
- Sorting and evaluating mail for importance and urgency
- Investigating and resolving employee and customer complaints, ensuring satisfaction
- Creating slides, spreadsheets, visuals, charts, and graphs using Excel and PowerPoint for meetings and presentations
- Scheduling and maintaining calendars for meetings, conferences, and appointments for assigned staff
- Making arrangements for meetings, preparing agendas, issuing invitations, and organizing necessary materials
- Preparing travel arrangements, submitting expense reports, and monitoring for accuracy
- Establishing and maintaining files, purging obsolete materials, and maintaining supply inventories
- Have a High School diploma supplemented by training in stenography and office procedures
- Hold an Associate's degree in secretarial science (preferred)
- Are comfortable providing administrative support for up to three management-level staff
- Possess strong organizational, communication, and interpersonal skills
- Demonstrate proficiency with Microsoft Excel and PowerPoint
- Can maintain confidentiality and handle sensitive information professionally
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be an Inbound Call & Administrative Coordinator today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Salary : $21