What are the responsibilities and job description for the Customer Service Office Facilitator position at Kelly?
Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Customer Service Office Facilitator with a state government Motor Vehicle Division office supporting drivers and residents across Mohave County. ?
Greet and assist walk-in customers in a busy MVD office lobby.
Guide customers through driver license, ID, and vehicle service processes.
Support driver testing workflows including written exam coordination and results tracking.
Capture and verify driver license photos and customer identification documents.
Assist customers with self-service kiosks and service navigation.
Perform data entry, documentation filing, and record updates in state systems.
Help manage lobby flow to ensure efficient and orderly service delivery.
Maintain accuracy, professionalism, and compliance in all customer interactions.
Strong customer service or public-facing experience.
Basic computer and data entry skills.
Ability to handle high-volume customer traffic in a structured environment.
Strong communication skills and patience in resolving customer concerns.
(Preferred) Experience in government offices, DMV/MVD, or administrative support roles.
Experience in a stable government service environment.
Opportunity to build administrative and customer service skills.
Supportive, structured role with clear procedures and training.
Helping you discover what’s next in your career is what we’re all about—so let’s get to work. Apply to be a Customer Service Office Facilitator today!
#CB
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
- Why you should apply to be a Customer Service Office Facilitator:
- Location: 3670 E Andy Devine Ave, Kingman, AZ 86401
- Pay Rate: $16/hour
- Shift: Monday–Friday, 8:00 AM – 5:00 PM
- Employment Type: Contract / Government Support Role
- Work Setup: Onsite (public service office environment)
- What’s a typical day as a Customer Service Office Facilitator?
Greet and assist walk-in customers in a busy MVD office lobby.
Guide customers through driver license, ID, and vehicle service processes.
Support driver testing workflows including written exam coordination and results tracking.
Capture and verify driver license photos and customer identification documents.
Assist customers with self-service kiosks and service navigation.
Perform data entry, documentation filing, and record updates in state systems.
Help manage lobby flow to ensure efficient and orderly service delivery.
Maintain accuracy, professionalism, and compliance in all customer interactions.
- This job might be an outstanding fit if you have:
Strong customer service or public-facing experience.
Basic computer and data entry skills.
Ability to handle high-volume customer traffic in a structured environment.
Strong communication skills and patience in resolving customer concerns.
(Preferred) Experience in government offices, DMV/MVD, or administrative support roles.
- Why you’ll love working with us:
Experience in a stable government service environment.
Opportunity to build administrative and customer service skills.
Supportive, structured role with clear procedures and training.
- What happens next:
Helping you discover what’s next in your career is what we’re all about—so let’s get to work. Apply to be a Customer Service Office Facilitator today!
#CB
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Salary : $16