What are the responsibilities and job description for the Call Center Specialist position at Kelly?
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Professional to work at a premier client in Columbia, SC. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.
Snapshot:
- Pay Rate: $16-$18 per hour
- Potential Temporary-to-hire opportunity
- Hours: Shifts available between 8AM-8PM.
Why you should apply to be a Customer Service Professional:
- Enjoy competitive pay and a supportive work environment that values your contributions.
- Join a team that prioritizes effective customer relations and offers opportunities for professional growth.
- Work in a dynamic setting where your problem-solving skills will be put to good use.
- Benefit from a culture that encourages process improvements and values employee feedback.
What’s a typical day as a Customer Service Professional? You’ll be:
- Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, which may be non-routine and require deviation from standard procedures.
- Performing research as needed to resolve inquiries and ensuring effective customer relations through timely responses to various forms of communication.
- Documenting inquiries accurately and coordinating with other departments to resolve problems, while also assisting with priority inquiries and special projects as required by management.
This job might be an outstanding fit if you:
- Have a high school diploma or equivalent, with at least 2 years experience in a call center environment.
- Possess strong communication skills and the ability to handle non-routine inquiries with adaptability.
- Can work onsite in Columbia, SC.
- Familiar with medical terminology
- Have open availability to work an 8-hour shift between the hours of 8am and 8pm.
- Are committed to maintaining productivity, quality, and timeliness standards, and are willing to assist with training new employees.
A career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.
Salary : $16 - $18