LOGISTICS - CUSTOMS MANAGER

Logistics & Customs Manager

Kelly Services

Location: New York City, NY (Hybrid)

Salary: $100,000 – $125,000 Bonus

Compensation may be higher for an exceptional candidate.

Kelly Services is seeking an experienced Logistics & Customs Manager to join a growing luxury goods organization with a strong presence across retail, wholesale, and e-commerce channels. This position will play a critical role in overseeing logistics, transportation, warehousing, and customs compliance operations across the U.S. business while partnering closely with global teams.

This is an excellent opportunity for a logistics professional who thrives in a fast-paced environment and has a strong understanding of customs regulations, transportation management, and supply chain operations.

Key Responsibilities

Customs Compliance & Operations

• Ensure full compliance with all applicable U.S. customs regulations, including CBP, Fish & Wildlife, Lacey Act, TSCA, and other regulatory requirements.
• Monitor regulatory changes and assess operational impacts.
• Oversee all import, export customs activities, and ensure adherence to internal and external compliance standards.
• Develop, maintain, and improve customs procedures and documentation.
• Serve as the primary point of contact for customs brokers and freight forwarders.
• Review and validate customs declarations and supporting documentation.
• Manage post-entry processes, duty reviews, and special customs programs such as Temporary Import Bonds (TIBs).
• Maintain audit-ready customs records and support internal and external audits.
• Utilize CBP systems, including ACE, to support customs operations.
• Identify, document, and resolve customs compliance risks and operational issues.

Transportation Management

• Coordinate domestic and international transportation activities.
• Manage relationships with transportation providers and logistics partners.
• Optimize transportation costs while maintaining service excellence.
• Support logistics planning for retail operations, events, marketing initiatives, store openings, and visual merchandising projects.
• Monitor transportation KPIs, including cost, service performance, and sustainability metrics.
• Review transportation and customs invoices and ensure accuracy.
• Manage logistics claims, disputes, and vendor performance issues.

3PL & Warehousing Management

• Serve as the primary contact for third-party logistics (3PL) providers.
• Monitor warehouse performance, service levels, and costs.
• Validate invoices and support cost-control initiatives.
• Participate in warehouse and logistics improvement projects, including process enhancements and systems integrations.
• Ensure operational alignment with global logistics standards and best practices.

Non-Valuable Goods Logistics

• Manage inventory levels and replenishment of non-valuable goods.
• Coordinate distribution activities supporting retail, wholesale, marketing, and internal stakeholders.
• Oversee order management and ensure timely deliveries.
• Improve and document logistics processes to support scalability and service excellence.

Cross-Functional Logistics Support

• Support business growth initiatives from a logistics and supply chain perspective.
• Collaborate with internal stakeholders across Operations, Retail, Marketing, Finance, and Supply Chain.
• Serve as a key liaison between U.S. operations and international teams.

Qualifications

Education & Experience

• Bachelor's degree in Logistics, Supply Chain, International Trade, Business, or a related field.
• Minimum of 3–5 years of experience in logistics, transportation, customs compliance, or supply chain operations.
• Experience supporting import/export activities and customs compliance strongly preferred.

Technical Skills

• Strong knowledge of U.S. import/export regulations and customs procedures.
• Experience working with customs brokers and freight forwarders.
• Familiarity with CBP systems, including ACE.
• Advanced Microsoft Excel skills.
• Experience with ERP, transportation management, or warehouse management systems is a plus.

Core Competencies

• Strong ownership and accountability, particularly in compliance-driven environments.
• Excellent analytical and problem-solving skills.
• Exceptional attention to detail and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Experience collaborating across departments and global teams.

Language Skills

• Fluent English required.
• French language skills are a plus.

Compensation & Benefits

• Competitive base salary of $100,000 – $125,000 plus bonus opportunity.
• Compensation may be increased for candidates with exceptional experience and qualifications.
• Hybrid work schedule.
• Opportunity to join a growing, international organization within the luxury goods industry.

Apply Today – Interviews are happening NOW, client is HOT to hire!!

Qualified candidates should submit their resume to:

chrc511@kellyservices.com