What are the responsibilities and job description for the Customer Service Sales Support position at Kelly Professional & Industrial?
Client Account Coordinator / Sales Support (Contract-to-Hire)
Location: Billings, MT (100% Onsite)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay: $20–$22/hr
Start Date: ASAP
Industry: Industrial Safety Supplies
Type: Contract-to-Hire
Growth Opportunity: Yes — long-term role with room to advance
About the Role
We’re seeking a Client Account Coordinator / Sales Support Specialist to join a growing industrial safety supply company in Billings, MT. This is a customer-facing, high-visibility role that supports order processing, quoting, and client communications. Ideal for someone with strong customer service skills, attention to detail, and the initiative to take on more once daily tasks are complete.
This role is fully onsite and offers long-term career growth once converted to permanent.
- Key Responsibilities
- Serve as the first point of contact for customers—in person, by phone, and via email
- Provide quotes, pricing, and product information
- Process order entry, order tracking, and shipment status updates
- Prepare quotes and assist outside sales with product sourcing
- Maintain customer order status and ensure timely communication
- Greet walk-in customers and support front counter inquiries
- Multi-task across multiple internal systems and software platforms
- Support occasional customer site visits once permanent
- Take initiative to assist with additional tasks after daily work is completed
Qualifications2 years of customer service, inside sales, order entry, or sales support experienc- eStrong computer skills; ability to work across multiple system
- sProfessional, personable, and comfortable with client interactio
- nStrong communication, organization, and attention to detai
- lAbility to multi-task and stay accurate in a fast-paced environmen
- tReliable attendance and commitment to in-person wor
- kExperience from construction, or customer-focused environments is a plu
- sIndustrial, safety products, or manufacturing industry knowledge is beneficia
- lLooking for someone seeking long-term stabilit
y
Screening Requiremen
- tsCompleted after offer through the custome
- r:Background che
- ckDrug te
- stMVR check (no reckless driving, DUIs, suspensions, or excessive violation
- s)
Physical & Work Environm - entLift up to 30
- lbsOffice environment with front counter customer interact
- ion
Educa - tionHigh School Diploma requ
Salary : $20 - $22