What are the responsibilities and job description for the Business Development Center Representative position at Kelly Chrysler, Dodge, Jeep, Ram?
Since 1929, The Kelly Automotive Group has been the trusted name in automobiles! Join a Lehigh Valley dealership that continues to be the one your neighbors Count On for sales and service!
Overview
KELLY Automotive Group is looking for a Business Development Center Representative for our Chrysler Dodge Jeep Ram store. In this position you will be responsible for managing inbound and outbound customer communications, setting appointments, and supporting dealership sales and service goals.
Responsibilities
- Respond to incoming phone calls, internet leads and email inquiries.
- Schedule, confirm and follow up on sales and service appointments.
- Maintain accurate customer records in the dealership CRM system.
- Coordinate with the sales and service teams to ensure a seamless customer experience.
Qualifications
- Proven experience in outside sales, B2B sales, or dealership environments with a track record of meeting or exceeding targets
- Strong negotiation skills combined with excellent communication abilities in multiple languages (bilingual/multilingual preferred)
- Familiarity with CRM software for managing sales pipelines and customer data effectively
- Experience in retail sales, automobile sales, or high-end product selling is highly desirable
- Demonstrated ability in outbound sales, cold calling, upselling, and sales support functions
- Knowledge of inventory control, inventory management systems, retail math, and organizational skills necessary for efficient operations
- Excellent phone etiquette complemented by strong public speaking skills and customer service orientation
Join us as a Business Development Center Representative if you're energetic about building relationships, passionate about sales excellence, and eager to grow within a vibrant organization dedicated to success. We value proactive individuals who thrive in fast-paced environments and are committed to delivering outstanding results.
Pay: $35,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $35,000 - $55,000