What are the responsibilities and job description for the Service Porter position at Keller Ford?
Job Title: Service Porter
Job Summary:
We are seeking a dedicated and reliable Service Porter to join our team. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for customer service. As a Service Porter, you will play a vital role in ensuring our service area operates smoothly and efficiently, contributing to an exceptional customer experience.
Key Responsibilities:
- Greet and assist customers as they arrive for vehicle service appointments.
- Move and park vehicles in a safe and organized manner within the dealership premises.
- Ensure the cleanliness and presentation of the service area, including waiting rooms and external spaces.
- Perform vehicle checks and inspections, documenting any findings as needed.
- Assist service advisors and technicians by providing necessary vehicle support and information.
- Maintain inventory and organize tools, equipment, and materials used in the service department.
- Ensure all safety procedures and protocols are followed when handling vehicles and equipment.
- Provide excellent customer service by addressing any customer concerns and relaying them to the appropriate staff members.
- Support the efficient flow of vehicles through the service department.
Qualifications:
- High school diploma or equivalent required.
- Valid driver's license with a clean driving record.
- Strong attention to detail and organizational skills.
- Ability to operate both standard and automatic transmission vehicles.
- Excellent communication and interpersonal skills.
- Previous experience in a similar role is a plus, but not required.
- Ability to work in various weather conditions and stand for extended periods.
Benefits:
- Competitive wage with potential for advancement.
- Health, dental, and vision insurance options.
- Paid time off and holiday benefits.
- Opportunities for career development and training.
If you have a passion for automotive service and customer satisfaction, we encourage you to apply for the Service Porter position. Join our team and contribute to a positive experience at our dealership.