What are the responsibilities and job description for the Waitstaff position at Keke's Breakfast Cafe?
Job Summary
Join our vibrant team as a Waitstaff member, where your energy and hospitality skills will create memorable dining experiences for our guests. In this dynamic role, you will serve food and beverages with enthusiasm, ensure guest satisfaction through attentive service, and uphold the highest standards of food safety and sanitation. Your ability to manage multiple tables efficiently while maintaining a positive attitude will be key to thriving in our fast-paced, fine dining environment. This paid position offers an exciting opportunity to develop your hospitality expertise and be part of a passionate team dedicated to excellence.
Responsibilities
- Greet guests warmly and provide attentive, personalized service throughout their dining experience
- Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable
- Upsell menu items and specials to enhance guest satisfaction and increase sales
- Serve food and drinks promptly while ensuring proper food handling and sanitation standards are maintained
- Manage guest relations by addressing inquiries, resolving concerns, and ensuring overall guest happiness
- Assist with bussing tables, cleaning work areas, and supporting kitchen staff when needed
- Maintain knowledge of menu offerings, including ingredients and preparation methods, to answer guest questions confidently
Requirements
- Prior experience in food service or restaurant environments, especially in fine dining or nightclub settings
- Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable for order processing
- Strong customer service skills with a focus on hospitality and guest relations
- Ability to handle cash transactions accurately through cashiering and cash handling procedures
- Knowledge of food safety standards, sanitation practices, and proper food handling techniques
- Excellent time management skills to prioritize tasks efficiently during busy shifts
- Basic math skills for billing, making change, and managing tabs effectively
- Previous experience in serving, bussing, or host/hostess roles is highly desirable
- Physical ability to stand for extended periods and perform light lifting as required
Join us if you're passionate about delivering exceptional guest experiences in a lively atmosphere! We value energetic individuals who thrive on teamwork, have a keen eye for detail, and are eager to grow their career in the food industry. This is a paid opportunity designed for motivated professionals ready to make every guest feel special.
Pay: $20.00 - $27.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person
Salary : $20 - $27