What are the responsibilities and job description for the Host/Server position at Keke's Breakfast Cafe?
Job Overview
We are seeking an energetic and personable Host to create a welcoming and memorable experience for every guest. As the first point of contact, you will set the tone for a positive dining environment by providing exceptional customer service, and ensuring smooth seating arrangements. Your enthusiasm and communication skills will help foster a lively atmosphere that encourages guest satisfaction and loyalty. This paid position offers an exciting opportunity to be the face of our establishment, engaging with guests and supporting a dynamic team.
Duties
- Greet guests warmly upon arrival and provide a friendly, professional first impression
- Escort guests to their tables, ensuring comfort and proper seating arrangements
- Answer phone inquiries with courteous phone etiquette, handling reservations and inquiries promptly
- Coordinate with servers and kitchen staff to optimize seating flow and minimize wait times
- Maintain cleanliness and organization of the host stand area
- Assist in guest relations by addressing concerns promptly and professionally, ensuring a positive experience
Experience
- Previous host or hostess experience in a fast-paced food service or restaurant environment preferred
- Strong customer service background with excellent communication skills
- Experience in hospitality or hotel guest services is a plus
- Ability to handle multiple tasks efficiently while maintaining a positive attitude
- Knowledge of restaurant operations, serving procedures, and guest relations best practices
- Demonstrated professionalism in phone etiquette and guest interactions
Join our team to deliver outstanding hospitality that makes every guest feel valued! We are committed to providing a vibrant work environment where your enthusiasm can shine, supporting both your professional growth and personal satisfaction.
Work Location: In person
Pay: $16.00 - $18.00 per hour
Expected hours: 30.0 per week
Work Location: In person
Salary : $16 - $18