Assistant Manager – Credit & Billing

Description

POSITION SUMMARY

The Assistant Manager – Credit & Billing supports Keelson’s end-to-end billing and accounts receivable operations, ensuring accurate invoicing, clean AR accounting, timely cash application, and strong internal controls. This is a hands-on, detail-oriented role that works closely with Operations and Commercial teams and brings a strong accounting mindset to revenue and receivables processes.

The role plays a critical part in maintaining billing accuracy, resolving disputes, supporting collections effectiveness, and ensuring AR subledger integrity and audit readiness.

ESSENTIAL FUNCTIONS

· Own and continuously improve the end-to-end billing cycle, including customer setup, rate validation, invoice generation, credit notes, and re-billing.

· Ensure billing accuracy in accordance with customer contracts, tariffs, and rate agreements (e.g., terminal handling charges, storage, reefer, and ancillary services).

· Review billing data for completeness, accuracy, and proper cut-off.

· Manage and resolve billing disputes by investigating root causes, coordinating with Operations and Commercial teams, and documenting resolutions.

· Support collections activities through accurate aging analysis, customer statements, and dispute status tracking.

· Partner with the AR Manager to improve dispute cycle time and reduce aged receivables.

· Oversee cash application quality to minimize unapplied cash and ensure proper allocation to customer accounts.

· Perform AR subledger controls and reconciliations, including AR-to-GL tie-outs.

· Support month-end close activities related to AR and revenue.

· Assist with revenue-related accounting entries, including accruals, cut-off adjustments, and deferred revenue where applicable.

· Maintain strong internal controls and audit-ready documentation, including policies, approvals, and supporting evidence.

· Support internal and external audits related to AR and revenue processes.

· Produce and analyze AR and billing reports for management, including aging, DSO drivers, dispute backlog, and billing accuracy KPIs.

· Identify process improvement opportunities to enhance accuracy, efficiency, and controls across billing and AR workflows.

Requirements

REQUIRED EDUCATION AND EXPERIENCE

· 4–7 years of experience in accounts receivable, billing, revenue accounting, or similar finance roles.

· Strong accounting fundamentals: US GAAP knowledge is a plus.

· Bachelor’s degree in accounting, Finance, or equivalent relevant experience.

· Advanced Excel skills (pivot tables, lookups, basic modeling; Power Query a plus).

· Experience working with ERP systems (SAP, Oracle, NetSuite, or similar).

· Strong attention to detail, ownership mindset, and ability to work cross-functionally.

· Experience in logistics, terminal, or shipping industries is a plus

PHYSICAL REQUIREMENTS

· Ability to remain in a stationary position for extended periods of time

· Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, lift and small carry parcels, packages and other items

· The physical demands listed are intended to provide a general overview of what will be required in the role and are not an exhaustive list of requirements. Keelson remains compliant with the Americans with Disabilities Act (ADA) and will engage in the interactive process for all reasonable accommodation requests to successfully perform the duties of the position

EMPLOYMENT REQUIREMENTS

· Willingness to submit to pre-employment background check and drug screening

· Compliance with Keelson Drug Free Workplace Policies

· Ability to obtain a Transportation Worker Identification Card (TWIC)