What are the responsibilities and job description for the Director of Operations position at KCO Resource Management?
Director of Operations
We have an exciting opportunity to become a Director of operations at a well-established beverage company. As the Director of Operations, you’ll be at the forefront of driving our company’s success across the nation. In this influential role, you’ll lead and oversee all U.S. operations, ensuring efficiency, growth, and alignment with our strategic vision. This is a dynamic opportunity to shape the future of our business and make a lasting impact on our operational excellence.
Location: Batavia, NY
Job Responsibilities:
- Lead U.S. Operations — Oversee production, quality, supply chain, and customer service functions to achieve operational and financial targets.
- Manage Supply Chain Team — Direct planning, scheduling, raw material procurement, transportation, and customer communication to ensure efficiency and satisfaction.
- Drive the S&OP Process — Coordinate weekly and monthly cycles, manage raw material inventories, and maintain optimal stock levels.
- Serve as Primary Liaison with OMP — Communicate and collaborate on production and planning topics to ensure consistent quality, capacity utilization, and delivery performance.
- Oversee Process Deviations — Lead evaluation and resolution of operational deviations in partnership with QA, R&D, and Operations teams to enable fact-based decisions.
- Manage Projects and CAPEX Initiatives — Drive execution of capital and expansion projects, meeting agreed-upon goals, budgets, and timelines.
- Promote Continuous Improvement — Identify opportunities to enhance efficiency, reduce waste, and strengthen operational performance.
- Foster Cross-Functional Collaboration — Partner with global operations, supply chain, and leadership teams to align the U.S. operation with the company’s strategic objectives.
Required Skills/Qualifications:
- Bachelor’s degree or higher in Engineering, Operations Management, Food Science, or a related discipline.
- Minimum 5 years of leadership experience in food manufacturing or a comparable process industry.
- Strong technical understanding of manufacturing facilities, production systems, and process design.
- Proven leadership skills with experience developing and motivating teams.
- Excellent communication and stakeholder management abilities across all organizational levels.
- Strong analytical mindset with demonstrated ability to make data-driven decisions.
- Experience with manufacturing process monitoring software and analytical tools.
- Results-oriented with a proactive, “whatever it takes” attitude.
- Willingness to travel domestically and internationally as needed.