IT Trainer

RESPONSIBILITIES

• Assessing training needs by consulting with managers, conducting job analyses, and evaluating employee performance to identify skill gaps.
• Designing and developing training programs and materials, such as manuals, presentations, handouts, and online resources, that align with organizational objectives and public sector standards.
• Delivering engaging training sessions using a variety of methods, including workshops, seminars, webinars, and one-on-one coaching, to accommodate different learning styles.
• Evaluating the effectiveness of training by collecting feedback, analyzing performance data, and making improvements to programs as needed.
• Maintaining training records and tracking employee progress to ensure compliance with regulatory and organizational requirements.
• Collaborating with subject matter experts to ensure content accuracy and relevance, especially regarding changes in laws, regulations, or internal policies.
• Providing ongoing support and mentorship to employees, fostering continuous professional development and organizational growth.
• Alignment of training programs with organizational strategies, such as new policy implementation, digital transformation, or process improvement.
• Providing expertise on change management and capacity by integrating change management concepts and principles into training curricula.