What are the responsibilities and job description for the Sales Associate position at Kay Jewelers?
Company Description Kay Jewelers is a well-known retail jewelry brand with a store located in Merritt Square Mall in Merritt Island, Florida, United States. The company offers a wide selection of fine jewelry, including engagement rings, wedding bands, and fashion pieces, designed to help customers celebrate meaningful life moments. Team members at Kay Jewelers work in a customer-focused environment that values trust, product knowledge, and personalized service. The company emphasizes professional conduct, integrity, and a positive in-store experience for every guest.
Role Description This is a full-time, on-site Sales Associate role located in Locust Grove, GA. The Sales Associate will greet customers, understand their needs, and provide knowledgeable guidance on jewelry selections and services. Daily responsibilities include presenting merchandise, explaining product features and care, handling sales transactions, and maintaining accurate point-of-sale records. The role involves keeping displays organized and visually appealing, monitoring inventory, and following store policies and security procedures. The Sales Associate will also support promotional activities, contribute to sales goals, and collaborate with team members to ensure a welcoming and professional store environment.
Qualifications
- Customer service and sales skills, including the ability to build rapport, listen actively, and recommend products that meet customer needs.
- Basic retail operations skills such as cash handling, point-of-sale system use, and adherence to store procedures and loss-prevention guidelines.
- Strong communication skills, both verbal and written, with the ability to explain product details and care instructions clearly and respectfully.
- Ability to work on-site for full-time shifts, stand for extended periods, and support store opening, closing, and weekend or holiday hours as needed.
- Attention to detail and organizational skills to maintain clean, attractive displays and accurate records of sales and inventory.
- Professional, respectful approach to working with customers and colleagues in a diverse, inclusive environment.
- Previous retail, jewelry, or luxury goods experience is beneficial but not required; willingness to learn and participate in product and sales training is essential.
- High school diploma or equivalent; reliable transportation to the Locust Grove, GA store location.