What are the responsibilities and job description for the Fine Jewelry Assistant Store Manager position at Kay Jewelers?
Job Overview
We are seeking a dedicated and dynamic Fine Jewelry Assistant Store Manager to join our team. In this role, you will support the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. You will play a key role in managing staff, inventory control, and maintaining the overall presentation of the store while fostering a positive shopping experience for our customers.
Duties
- Assist in managing daily store operations and ensure compliance with company policies and procedures.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Supervise and train staff in sales techniques, product knowledge, and customer engagement strategies.
- Oversee inventory management, including stock replenishment, merchandising, and maintaining accurate inventory records.
- Conduct employee orientation and assist in recruiting new team members.
- Manage payroll processes and ensure accurate cash handling practices are followed.
- Collaborate with the Store Manager on budgeting and financial reporting to achieve store goals.
- Utilize POS systems for transactions, inventory tracking, and sales reporting.
- Implement marketing strategies to promote sales events and enhance store visibility.
- Maintain a clean, organized, and visually appealing store environment that reflects brand standards.
Requirements
- Proven experience in retail management or as an assistant manager in a similar environment.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication skills with proficiency in negotiation and conflict resolution.
- Multilingual or bilingual abilities are a plus for enhancing customer interactions.
- Familiarity with retail math, inventory control systems, and merchandising principles.
- Experience with cash handling procedures and financial transactions is essential.
- Strong organizational skills with effective time management capabilities.
- Ability to work flexible hours including weekends as needed to meet business demands.
- A passion for fine jewelry and an understanding of current trends in the industry is preferred. Join us as we strive to create memorable experiences for our customers while leading a passionate team dedicated to excellence in fine jewelry retail!
Job Type: Full-time
Pay: From $45,000.00 per year
Work Location: In person
Salary : $45,000
