What are the responsibilities and job description for the BEHAVIORAL HEALTH CARE NAVIGATOR position at Kaw Nation?
IMMEDIATE SUPERVISOR: HEALTH DIRECTOR
CONTROLLING SUPERVISOR: Chair
STATUS: Regular, full-time
LOCATION: Newkirk, OK
QUALIFICATIONS:
Requires a High School Diploma or GED with a minimum of 2 years’ experience in a clinical/physician office setting. Possess interpersonal skills in reading, writing, and speaking which would include good communication skills. Must be able to multi task and work with minimal supervision. Must have proficient computer skills. Knowledge of comprehensive health programs, standards, practices, and procedures.
RESPONSIBILITIES AND DUTIES:
- Answer phones, check patients in and out, and schedule appointments.
- Review patient registration data to update and correct patient information ensuring all information is correct.
- Schedule, coordinate, and facilitate referrals to and from facility.
- Ensure Clinic and outside facilities receive test results, reports, notes, and documentation of care.
- Monitor and evaluate services, regularly contacting patients to track progress and identify new needs.
- Secure pre-authorizations of outside care, as required by 3rd party insurers.
- Act as a liaison between patients, their families, providers, and other staff for continuity of care.
- Coordinate services across multiple agencies, building strong working relationships.
- Establish and maintain therapeutic relationships with patients and their families.
- Excellent interpersonal and communication skills for in-person and telephone interactions.
- Ability to work efficiently under pressure and meet deadlines consistently.
- Observe strict confidentiality in all matters, responsibilities and duties performed under this position and adhere to the HIPAA (Privacy Act) in regards to patients’ medical information.
- All other duties as assigned by supervisor.
All new hires will be required by the Kaw Nation to submit to a pre-employment drug screen. Failure to pass the pre hire drug screen will lead to withdrawal of the job offer or termination of employment. All new hires must be able to stand, walk, stoop, bend, kneel, pull, push and lift a minimum of 25 lbs.
401K – Health – Dental – Vision – Life – Competitive Pay – Annual Leave – Sick Leave – Holidays Off
Below are the generous benefits of full-time employment when working at the Kaw Nation Tribal Government, Gaming Commission or Business Services:
- Free BlueCross BlueShield Medical (includes Pharmacy) Insurance
- BlueCross BlueShield of Oklahoma Dental Insurance optional for purchase by employee
- Vision Insurance optional for purchase by employee
- Life Insurance optional for purchase by employee
Also included are generous Annual Leave Days and Sick Leave Days accruals.
- Four (4) hours of Annual Leave begins accruing with the first paycheck and each full check during employment. As the employee’s length of service increases the 4 hours accrued increases to 6 (after 3 years), 8 (after 10 years), and 10 (after 15 years) hours per paycheck.
- Four (4) hours of Sick Leave begins accruing with the first paycheck and each full check during employment. This amount remains the same throughout employment.
If you have questions regarding these or any other benefits of Kaw Nation Tribal Government, Gaming Commission or Business Services, please contact the Human Resources Department at (580) 269-2552.