Medical Assistant and Front Desk Receptionist

Job Summary
We are seeking a dedicated and skilled Medical Assistant to join our outpatient clinic, specializing in mental health and primary care services. The ideal candidate will demonstrate a passion for delivering compassionate, patient-centered care while excelling in both clinical and administrative responsibilities. This role involves close collaboration with providers and patients to ensure efficient, seamless, and high-quality care delivery.

The Medical Assistant will play an integral role in supporting our medical staff and enhancing the patient experience. Success in this position requires a strong understanding of medical terminology, patient care protocols, and the ability to thrive in a fast-paced, dynamic environment.

Duties

• Assist healthcare providers with patient examinations and procedures.
• Perform diagnostic procedures, including EKGs and spirometry, under provider direction.
• Perform vital signs checks and document patient information accurately.
• Administer medications as directed by physicians and ensure proper documentation.
• Utilize coding knowledge to assist with patient records and billing processes.
• Maintain a clean and organized work environment, adhering to safety standards.
• Conduct phlebotomy and handle specimen collection for laboratory testing.
• Engage with patients to provide education on treatment plans and follow-up care.
• Assist in urgent care settings, ensuring prompt attention to patients’ needs.
• Work collaboratively with team members to enhance the overall patient experience, particularly in geriatrics.

Administrative Duties:

• Greet and check in patients, ensuring accurate demographic and insurance information.
• Schedule patient appointments and coordinate follow-up visits.
• Answer and manage phone calls, directing inquiries to the appropriate staff or provider.
• Maintain and update patient medical records in compliance with clinic policies and HIPAA regulations.
• Verify insurance benefits and process patient payments when applicable.

Experience

• Education: High school diploma or equivalent. Completion of a certified Medical Assistant program preferred.
• Certification: Certified or Registered Medical Assistant (CMA or RMA) preferred.
• Previous experience in an outpatient clinic setting preferred.
• Proficiency in taking vital signs, performing EKGs, spirometry, phlebotomy, and medication administration.
• Experience with mental health patients and/or primary care settings is highly desirable.
• Strong clinical and technical skills, including lab procedures and diagnostic testing.
• Excellent communication, organizational, and multitasking abilities.
• Familiarity with electronic health records (EHR) systems and basic office software.
• Compassionate and patient-focused with the ability to work effectively in a team environment.

Join our team and contribute to making a difference in the lives of our patients through exceptional medical assistance!

Job Types: Full-time, Part-time, Contract

Pay: $20.12 - $22.81 per hour

Work Location: In person

Salary : $20 - $23