What are the responsibilities and job description for the Quality Engineering Manager position at Kauffman Engineering, LLC?
We are seeking an experienced Quality Engineering Manager to lead customer quality initiatives and drive continuous improvement within our manufacturing operations. This position serves as the primary point of contact for customers on quality-related matters and works closely with Operations, Engineering, Manufacturing, Program Management, and Supply Chain teams to ensure products meet customer requirements and industry standards.
What You'll Do
- Lead customer quality relationships and serve as the main quality contact for customers.
- Manage customer complaints and coordinate root cause analysis and corrective actions (8D process).
- Support new product launches through APQP activities, PFMEA reviews, Control Plans, and PPAP submissions.
- Monitor customer scorecards, PPM performance, warranty claims, and quality metrics.
- Coordinate customer audits and quality assessments.
- Lead, coach, and develop members of the quality team.
- Drive continuous improvement initiatives and cross-functional problem-solving efforts.
- Ensure compliance with customer requirements, IATF 16949 standards, and regulatory requirements.
- Analyze quality data, identify trends, and implement improvement plans.
- Collaborate with internal teams to achieve quality and business objectives.
What We're Looking For Required Qualifications
- Bachelor's degree in Engineering, Quality, or a related field.
- Strong knowledge of Quality Management Systems (QMS).
- Experience with APQP, PPAP, PFMEA, Control Plans, and customer quality requirements.
- Experience with root cause analysis and continuous improvement methodologies.
- Knowledge of product compliance standards such as RoHS, REACH, and Conflict Minerals.
- Strong leadership, communication, and analytical skills.
- Advanced English communication skills (written and verbal).
- Ability to manage multiple projects and deadlines simultaneously.
Preferred Qualifications
- Six Sigma training or certification.
- Experience managing customer quality metrics, SCARs, and RMAs.
- Experience in a manufacturing environment serving automotive, industrial, or electronic customers.
Work Environment
- Onsite position in a manufacturing facility.
- Frequent interaction with customers.
- Travel required (approximately 10% to 20%).
Why Join Us?
- Opportunity to lead critical customer quality initiatives.
- Work with cross-functional teams on new product launches and continuous improvement projects.
- Career growth in a dynamic manufacturing environment.
Compensation & Benefits
The anticipated annual salary range for this position is $85k-$95k. Actual compensation decisions are dependent on the minimum requirements outlined in the job description, qualifications, experience, skills, geographic location, external market conditions, as well as internal equity.
Our company benefits provide full-time employees with a wide variety of benefits to meet the needs of our diverse workforce. We offer the following benefits: health, dental, and vision insurance, prescription drug benefits, flexible spending accounts, voluntary life insurance, AD&D insurance and a healthy incentive credit. We also provide company paid life insurance and short-term and long-term disability insurance. Paid time off benefits include PTO and 9 paid holidays. Annual Company Performance Bonus Program based on achievement of annual goals.
Equal Opportunity Employer
Kauffman is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This employer participates in the E-Verify program.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Salary : $85,000 - $95,000