What are the responsibilities and job description for the Deli Clerk position at Katella Deli?
Description
Deli Clerk
The Deli Clerk is responsible to greet, sell, and provide superior customer service to each guest in a friendly and efficient manner. In addition, the Deli Clerk will handle their assigned duties including but not limited to: presenting deli products to customer, rotating product, cleans deli cases, ordering, receiving, stocking and display of deli products, balance cash register sales, according to Katella Bakery’s expectations.
Job Duties:
- Acknowledge, greet and engage guest upon entering Deli/Bakery
- Exceed guest expectations for service and build a reputation for ultimate service
- Be attentive at all times to guest and be ready to serve guest.
- Ensure displays are clean, well merchandised, signs visible, and products are rotated.
- Ability to inform guest of all deli products including ingredients upon request
- Properly cuts, wraps, and scales deli items.
- Operates slicer; assist in maintaining all equipment in safe working condition.
- Accurately write and follow detailed instructions on special orders to ensure product meets or exceeds the guest expectations.
- Demonstrate positive, enthusiastic, committed and flexible attitude at all times, while promoting importance of effective teamwork.
- Maintain positive working relationships through respectful, open and effective two-way communication with all coworkers, supervisors, and all management.
- Successful execution of special marketing programs, holiday’s menus and programs as necessary.
- Must have the ability to balance cash register sales.
- Excellent interpersonal and organizational skills, ability to prioritize and work effectively within a sometimes-pressurized environment.
- Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment.
- Knowledgeable of Deli operation, ability to comply with all applicable safety laws and regulation, as well as Company safety policies, procedures and standards.
Hours: Part-time and Full time; various shifts available. Must be able to work days or evenings, with extended hours, weekends, Holidays, as needed.
Skills/Qualifications:
- A passion to work in a Deli with minimum 1 year Deli experience.
- Must be able to operate slicer, weight/scale, knives, box cutter and related equipment.
- Must enjoy and be able to succeed positively and work effectively in a fast-paced team environment.
- Superior organizational skills for follow-through and the ability to juggle and prioritize.
- Knowledge of general accounting/ cash register principles
- Fluent in English and Spanish preferred but not required.
- Good working knowledge of PosiTouch or POS systems.
- Continuous use of hands and arms, along with bending, reaching, twisting.
- Ability to lift up to 50 lbs, as needed.
- Knowledgeable in safe food handling and sanitation, along with Deli procedures.
- California Food Handler Card is required for all foodservice employees who prepare, store, serve food.
