Site MES IT Coordinator

Hi, we are hiring a Site MES IT Coordinator/ located in Cincinnati, OH, please view the job description and reply with recent resume

Site MES IT Coordinator

Location: Cincinnati, OH (Onsite – 5 Days/Week)

Position Overview

• The Site MES IT Coordinator will support Manufacturing Execution System (MES) project implementation and post-go-live support at the manufacturing site level. This role will act as the key coordination point between site users, Global MES teams, IT, Infrastructure, ERP, offshore development/configuration teams, vendors, and implementation partners.
• The role requires a strong functional and technical understanding of MES platforms and manufacturing processes, with the ability to drive clarity in requirements, support business process reengineering, manage site-level MES governance, and coordinate activities across the MES lifecycle from project start and site readiness through go-live, hypercare, and steady-state support.

Key Responsibilities

Site MES Coordination

• Act as the main site-level IT coordinator and governance contact for MES project and support activities.
• Build strong working relationships with Operations, Quality, MSAT, Validation, Site IT, Global MES, Infrastructure, ERP, vendors, and implementation partners to drive alignment.
• Coordinate MES lifecycle activities including requirements, design, build, testing, training, go-live, hypercare, support handover, and steady-state operations.
• Track site-level MES actions, risks, issues, dependencies, decisions, and readiness items with clear ownership and follow-up.
• Coordinate technical and functional discussions between site users, Global MES teams, and offshore development/configuration teams.
• Support business process reengineering and help align site processes with the core MES template, standard ways of working, and practical shopfloor needs.
• Drive clarity in MES requirements by capturing site feedback, process gaps, user needs, and local constraints in a structured way.
• Support site readiness activities including infrastructure, user access, shopfloor devices, printers, scanners, terminals, interfaces, and connectivity.
• Coordinate required testing and compliance-related activities by helping site teams participate, provide inputs, and close actions as needed.
• Log, track, and escalate MES issues to the appropriate support teams with clear business impact, priority, and required details.
• Support creation and maintenance of MES-related documentation, including SOPs, work instructions, user guides, support guides, and training materials.
• Ensure effective communication between site teams, Global MES teams, support teams, and offshore delivery teams.
• Compliance & Documentation
• Support site documentation readiness for MES processes, user roles, support models, SOPs, work instructions, user guides, and training materials.
• Coordinate required compliance and CSV inputs with Quality and Validation teams while maintaining focus on site MES coordination and readiness.
• Ensure site-level documentation and support materials are updated whenever MES processes, access, devices, interfaces, or support models change.
• Maintain clear records for key decisions, open actions, issue follow-ups, knowledge transfer, and support handover. Continuous Improvement
• Manage site-level MES governance by coordinating demand, changes, open tickets, priorities, escalations, and improvement initiatives.
• Coordinate L2/L3 site support after MES implementation and assist users with MES issues, questions, and follow-up activities.
• Work with Operations, Quality, MSAT, Validation, Global MES, and support teams to ensure MES does not become a bottleneck for site operations.
• Identify recurring issues, support gaps, training needs, process pain points, and improvement opportunities to strengthen MES operations.
• Support site-level MES change requests, impact assessments, testing coordination, documentation updates, training coordination, and user adoption activities.

Required Qualifications

• Bachelor's degree or equivalent experience in Engineering, Computer Science, Life Sciences, Information Technology, or a related field.
• Experience supporting MES implementation or site IT project coordination within manufacturing environments.
• Mandatory Skills
• Excellent stakeholder management, coordination, communication, follow-up, issue tracking, and relationship-building skills.
• Ability to build strong relationships with Operations, Quality, MSAT, Validation, Site IT, Global MES, and offshore development teams.
• Deep knowledge of MES platforms; experience with Rockwell MES is preferred.
• Knowledge of Werum PAS-X, Siemens Opcenter, or other MES applications is a plus.
• Understanding of MES integration with ERP, LIMS, automation systems, barcode systems, label printing, reporting systems, and shopfloor devices.
• Experience managing site-level MES governance, including priorities, issues, changes, risks, decisions, and support readiness.

Preferred Experience

• Life Sciences / Pharmaceutical / Manufacturing industry experience.
• Prior UST project experience is preferred.
• Additional Information
• Location: Cincinnati, OH
• Work Model: Onsite – 5 Days/Week
• Employment Type: Contract

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