Sales Associate- Manchester, NH

Sales Associate

Manchester, NH (Primary Territory)

Build a career in medical device sales with a company known worldwide for innovation, quality, and impact.

At KARL STORZ, the Sales Associate role is a highly visible, hands-on position designed to develop future Sales Executives while delivering immediate value to customers. This role supports the Manchester, NH area and provides exposure to advanced sales activities, complex installations, and clinical environments that few early-to-mid career sales roles can offer.

Role Overview

The Sales Associate serves as a trusted subject matter expert, responsible for sales and sales-related activities across their assigned territory and, as needed, additional markets. Reporting to the Manager, Sales Associate, with a dotted line to the local Sales market team, this position works independently while partnering closely with Sales Executives to execute territory strategies and achieve business objectives.

This is a proven feeder role into the Sales Executive career path, offering a competitive base salary and performance-based bonus.

Key Responsibilities

Selling Activities (Approximately 70%)

• Support achievement of annual sales quotas within the assigned territory
• Conduct product demonstrations, trials, and evaluations for capital equipment
• Provide case coverage in support of existing products and upcoming trials
• Participate in or lead installations and related in-servicing efforts
• Support and lead trials and case coverage for single-use product initiatives
• Effectively present and differentiate product features, benefits, and clinical applications in compliance with product labeling
• Build and maintain compliant, professional relationships with physicians, nurses, sterile processing, materials management, and administrative staff
• Conduct comprehensive customer visits across departments, including addressing service and repair needs
• Prepare sales quotes and service agreements
• Support company-sponsored promotional initiatives
• Collaborate with the local sales team to develop and implement compliant sales strategies
• Communicate clearly and transparently with customers and internal partners
• Drive growth across hospitals, ambulatory surgery centers, and office-based accounts
  
  

Customer Support & Operational Activities (Approximately 30%)

• Train and educate customer personnel to ensure satisfaction and long-term product reliability
• Provide real-time troubleshooting in operating rooms and other clinical settings, particularly for video and integration interfaces
• Educate customers on proper product use, care, handling, and reprocessing in accordance with Instructions for Use
• Assist with customer management, including order status updates, pricing changes, promotions, and issue resolution
• Support returns and service/repair coordination
• Secure, manage, and return demonstration and evaluation equipment
• Maintain current knowledge of products and procedures and complete all required training
  
  

Additional Expectations

• Maintain accurate customer records and submit timely reports
• Complete all required training and knowledge assessments within defined timelines
• Prepare and submit territory-related reports as required
• Attend sales meetings, training programs, and company events
• Adhere to all company policies, procedures, quality systems, and safety standards
• Support internal and external audits as requested
  
  

Required Qualifications

• Minimum of 2 years of sales experience, preferably in medical devices, or 2 years as a KARL STORZ Onsite Specialist
• Bachelor’s degree or equivalent work experience
• Ability to travel to customer sites approximately 90% of the time
• Ability to meet and maintain hospital credentialing requirements
• Proficiency in Microsoft Office
• Working knowledge of hospital environments, including the Operating Room, Bio-Med, and Central Processing
• Demonstrated professionalism and ability to follow hospital and company protocols
  
  

Skills & Competencies

• Ability to support or lead product trials and installations
• Confidence engaging with surgical staff in operating room environments
• Strong communication skills, particularly when directing clinical staff on equipment use
• Creative problem-solving skills in fast-paced, high-pressure settings
• Ability to influence without authority and build credibility at all organizational levels
• Strong organizational skills, adaptability, and ability to manage multiple priorities
• Customer-focused mindset with a strong sense of urgency and empathy
• Flexibility to accommodate extended or changing work hours as needed
• Willingness to relocate for long-term career growth
  
  

Preferred Qualifications

• Salesforce experience
• Strong aptitude with technology and medical products
• Demonstrated history of exceeding performance goals
  
  

Physical, Mental & Travel Requirements

• Ability to lift up to 35 lbs. of equipment
• Ability to adapt to changing priorities and extended hours
• Strong interpersonal and communication skills with internal and external partners
• Daily local travel with up to 50% travel outside the assigned region annually
• Valid driver’s license required
  
  

Why KARL STORZ

KARL STORZ offers the opportunity to build a meaningful sales career in healthcare while working with advanced technology that supports better patient outcomes. We invest in development, promote from within, and empower our teams to make a real impact.

If you are motivated, customer-focused, and ready to grow into a sales leadership career, we encourage you to apply.