What are the responsibilities and job description for the Patient Service Representative position at Kansas Orthopaedic Center?
Join our health care team by assisting patients and referring physician offices over the phone with scheduling appointments and taking messages. Bilingual in Spanish and English preferred.
Position Schedule: Monday - Friday, 8am - 5pm. No evening work, no weekend work!
POSITION RESPONSIBILITIES:
Take messages electronically and process tasks correctly.
Accurately schedule or reschedule patient appointments and special appointments.
Initiate patient registration at time appointment is made, enter insurance information and send patient information packet and paperwork to all new patients.
Coordinate physician schedule changes, open or block schedules as requested.
Order, retrieve and deliver patient related information and external correspondence as necessary.
Scan and file patient related information electronically ensuring accessibility and maintaining a current patient record.REQUIRED QUALIFICATIONS:
Previous multi-line phone experience with great customer service skills preferred
Previous medical office experience a plus
Proficiency with Windows based computer applications