What are the responsibilities and job description for the Front Office/Medical Office Specialist position at Kansas City Urology Care?
KCUC is a large urology, oncology and radiation private medical practice seeking an experienced Medical Office Specialist/Scheduler for our office located in Belton. The ideal candidate will be responsible for answering phones and scheduling patients, scheduling, prepping charts, taking messages and interacting with patients in a manner that reflects KCUC values with exceptional customer service. Candidate will also contribute to patient care by assisting physicians needs, adequately monitoring office inventory supplies, assisting nurses and other KCUC team members as necessary. There will be cross coverage training for Front Desk which includes, but is not limited to: checking patients in and out of clinic, verifying that all insurance information is correct in a timely manner. Scan all patient demographics and insurance cards. Inform patients of all financial arrangements. Schedule appointments for patients returning to clinic and walk up patients.
Responsible for all monies received to include change fund and close out the daily deposit. Collect appropriate co-payments, payment authorizations and outstanding balances. Collect appropriate amounts for self-pay patients.
Respects the dignity, confidentiality and privacy of patients according to the HIPAA privacy notice.
Demonstrates courtesy and professional relationship towards patients, family members, KCUC staff members and others
Job Type: Full-time
Expected hours: 40 per week
Ability to Commute:
- Belton, MO 64012 (Required)
Ability to Relocate:
- Belton, MO 64012: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person