What are the responsibilities and job description for the Systems Administrator II Windows Server/Desktop position at Kansas City National Security Campus?
Summary
The Systems Administrator II performs multiple functions to ensure IT infrastructure is available, reliable, secure, and stable either individually or under the guidance of experienced personnel. This role will be responsible for monitoring systems and serving as a focal point for support. The Systems Administrator II will plan for the future by setting and documenting direction for their specific area of responsibility for the information systems infrastructure.
Duties and Responsibilities
The Systems Administrator II performs multiple functions to ensure IT infrastructure is available, reliable, secure, and stable either individually or under the guidance of experienced personnel. This role will be responsible for monitoring systems and serving as a focal point for support. The Systems Administrator II will plan for the future by setting and documenting direction for their specific area of responsibility for the information systems infrastructure.
Duties and Responsibilities
- Evaluates, configures, and maintains systems including installing and testing new releases.
- Monitors and evaluates operating efficiency, analyze performance and tuning.
- Analyzes system problems to identify problem areas.
- Mitigates application and operating system vulnerabilities to ensure security of information systems.
- Follows established procedures required for efficient management of the infrastructure.
- Maintains appropriate records including statistical reports, inventories, and technical documentation among others.
- Installs new or enhanced applications and/or hardware; assist in the installation of servers.
- Manages medium enterprise projects according to division standards and requirements.
- Serves as a subject matter expert within one's area of responsibility regarding information systems infrastructure.
- Has broad technical knowledge of information systems and recommends solutions based on current infrastructure components.
- 2 years of systems administration experience
- Bachelor's degree in the field of Information Systems, Computer Science, or Computer Engineering, with a minimum of 24 semester hours of computer-related courses, or two additional years of direct work experience
- Ability to travel up to 10% of the time
- Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business
- Regular and reliable attendance is an essential function of this job
- United States Citizenship
- Ability to obtain and maintain, if required for position, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations)
- Working knowledge of specific operating systems (Windows Server).
- General knowledge and experience in scripting tools (like PowerShell) to support database, web and application administration
- Experience with Windows 10/11 Desktop operating systems preferred
- Experience with M365, Exchange online, SharePoint, Teams, OneDrive preferred
- Experience with Active Directory and Group Policy Management
- Install, configure, manage, patch, troubleshoot, and upgrade Windows Servers and Domain Controllers
- Patching and vulnerability management of all platforms and products
- Evaluate, customize and maintain systems including installing and testing new releases
- Monitor and evaluate operating efficiency, analyze performance and tuning
- Analyze system problems to identify problem areas
- Follow established procedures required for efficient management of the infrastructure
- Install new or enhanced applications and/or hardware; assist in the installation of servers
- Resolve escalated service requests and support tickets related to Windows server environments
- Reviews, evaluates, and recommends new or upgraded systems software packages and related hardware, based on established standards
- Manages medium enterprise projects according to division standards and requirements.
- Has broad technical knowledge of information systems and recommends solutions based on current infrastructure components.
- Work closely and escalates issues directly with vendors to ensure that supporting operating systems are compliant with applications, including required patch levels, hot fixes, and revisions.
- General understanding of installation, configuration and administration of enterprise web services, application servers, databases, clustering backup and recovery systems, portals, firewalls, virtual private networks, terminal services, authentication and authorization, collaboration, and load balancing.
- Conduct activities in a safe and healthy manner and works in accordance with established HS&E requirements