Automotive Rental Car Customer Service Representative

Kansas City Hyundai is hiring a Automotive Rental Car Customer Service Representative to support our busy Service Department.

If you enjoy helping customers, staying organized, and working in a fast-paced environment, this is an excellent opportunity to join one of the Kansas City area’s fastest-growing dealerships.

In this role, you’ll assist customers with loaner vehicles, rental cars, transportation needs, vehicle check-in/check-out, and customer service while helping ensure every service visit is convenient and stress-free.

Whether you’ve worked in customer service, hospitality, retail, automotive, front desk, vehicle rental, or a dealership, we’d love to talk with you.

• $18.00-$20.00 per hour
• Weekly Pay
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• 3 Weeks Paid Time Off after one year
• Paid Holidays
• Paid Training
• Employee Discounts on Vehicles, Parts & Service
• Career Growth Opportunities
• Stable, Growing Dealership
• Friendly, Team-Oriented Culture

• Welcome customers with a friendly, professional attitude
• Coordinate rental car and loaner vehicle reservations
• Check customers in and out of rental and loaner vehicles
• Complete rental agreements and required documentation
• Explain rental policies, insurance requirements, and vehicle features
• Inspect vehicles before and after use for cleanliness and damage
• Ensure vehicles are clean, fueled, and ready for pickup
• Work closely with Service Advisors to coordinate transportation for customers
• Maintain accurate records of vehicle availability and rentals
• Answer customer questions and resolve concerns professionally
• Move, park, and organize vehicles throughout the dealership
• Keep the rental office and vehicle fleet organized and presentable
• Follow all dealership safety policies and procedures

• Previous experience in customer service, hospitality, retail, rental cars, or automotive preferred
• Dealership experience is helpful but not required
• Excellent communication and people skills
• Strong organization and attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable using computers and learning dealership software
• Professional attitude and appearance
• Valid driver’s license with a clean driving record
• Reliable, dependable, and team-oriented

• Customer Service Representative
• Rental Car Agent
• Rental Car Associate
• Service Concierge
• Dealership Customer Service Representative
• Front Desk Receptionist
• Guest Services Representative
• Customer Experience Representative
• Administrative Assistant
• Loaner Fleet Coordinator
• Fleet Coordinator
• Vehicle Rental Associate
• Service Porter
• Hospitality Associate

At Kansas City Hyundai, we know that exceptional customer experiences begin with exceptional employees. We invest in our team through competitive pay, paid training, excellent benefits, and opportunities to grow your career within our dealership.

If you’re looking for a stable company where your customer service skills are valued and your career can grow, we’d love to meet you.

Apply today!

Equal Opportunity Employer

Kansas City Hyundai is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, equitable, and inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We believe diversity strengthens our team and are committed to creating an environment where everyone has the opportunity to succeed.