What are the responsibilities and job description for the Customer Service & Rental Sales Representative position at Automax Car Rental?
CUSTOMER SERVICE & RENTAL SALES REPRESENTATIVE
Location: Cartersville, GA
Job Type: Full-Time
Join a growing company where customer service still matters.
Automax Rent-A-Car is a family-owned company that has grown into a leading specialty vehicle rental provider. With locations in Georgia, expansion plans in other states and a diverse fleet serving individuals, businesses, schools, churches, and organizations, we maintain the customer-focused values that helped build our success.
As our fleet and locations continue to grow, we are looking for dependable, motivated individuals who enjoy helping customers, solving problems, and working in a fast-paced environment. This position offers an opportunity to build valuable customer service, sales, and business experience while working for a company that values initiative, professionalism, and teamwork.
Why Join Automax?
- Advancement Opportunities
- Growing Company with Expanding Locations and Fleet
- Ongoing Training and Development
- Paid Time Off (PTO)
- Paid Holidays
- Health Insurance Available
- Employee Rental Discounts
- Competitive Base Pay Commission Incentives
About the Role
This position combines customer service, sales, and administrative responsibilities with specialty vehicles. You will work directly with customers throughout the rental process while helping support the daily operations of the branch.
Key Responsibilities
- Assist customers by phone, online, and in person
- Create, update, and manage vehicle reservations
- Check rental vehicles in and out accurately
- Verify customer information, rental qualifications, and documentation
- Recommend vehicle upgrades and rental solutions based on customer needs
- Complete administrative, clerical, and operational tasks that support branch success
- Work with team members to deliver an exceptional customer experience
- Build relationships with new and interesting people
What Success Looks Like
The most successful people in this role
- Show up consistently and take pride in their work
- Communicate professionally and confidently with customers
- Enjoy meeting new people everyday
- Stay organized and productive in a fast-paced environment
- Handle customer concerns calmly and professionally
- Can effectively multitask and prioritize responsibilities
- Enjoy helping customers and finding solutions
- Are motivated by performance, personal growth, and commission opportunities
Requirements
- Must be at least 21 years of age
- Valid driver's license required
- Clean driving record required
- Ability to pass a background check
- Full-time availability required
- Availability to work rotating Saturdays
- Comfortable using computers, phones, and standard office software
Preferred Qualifications
- Customer service experience
- Sales experience
- Rental car, automotive, hospitality, banking, retail, or service industry experience
Entry-level applicants are encouraged to apply. Prior industry experience is a plus, but we are willing to train the right individual.
If you are dependable, customer-focused, and ready to participate in our growth, we encourage you to apply today.
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20