What are the responsibilities and job description for the Service Writer position at KanEquip Career Opportunities?
Job Summary:
KanEquip has an immediate opening for a Service Writer to assist the Service Department with administrative duties and repair orders for agriculture and construction equipment.
The ideal candidate has…
- Experience in an agriculture equipment service department or an agricultural equipment dealership.
- Expertise with computer system, including MS office and internet-based applications.
- Ability to work seasonally extended hours during the week or weekends.
- Acceptable Motor Vehicle status- current driver’s license, and ability to operate motor vehicle *Ability to travel to company meetings and training events as needed.
You will contribute to our team by: (Duties and Responsibilities)
- Coordinating with the Service Manager to assign jobs to technicians in the service department according to their skill and knowledge.
- Assisting in supervision of technicians and ensuring excellent customer experience.
- Communicate clearly with customers regarding service work and billing.
- Maintaining a positive and professional working relationship with the service team, other dealership staff and venders.
- Completing forms for service operations and warranty in a timely and accurate manner.
- Promoting teamwork and communication through effective interaction with team members.
- Managing service trucking and sales logistics.
- Experience in an agriculture equipment service department or an agricultural equipment dealership.
- Expertise with computer system, including MS office and internet-based applications.
- Ability to work seasonally extended hours during the week or weekends.
- Acceptable Motor Vehicle status- current driver’s license, and ability to operate motor vehicle *Ability to travel to company meetings and training events as needed.
- Great customer service skills.
- Knowledge of agricultural operations -farming background preferred.
- Solid diagnostic and problem-solving skills.
- Strong communication and interpersonal skills with customers and employees.
If you have/can: (Skills and Experience)
- Minimum 3 years’ experience in a service department, preferably as a technician in an agricultural dealership.
- Great customer service skills.
- Knowledge of agricultural operations -farming background preferred.
- Solid diagnostic and problem-solving skills.
- Strong communication and interpersonal skills with customers and employees
- Ability to work extended hours during the week and on weekends
You will earn/be eligible for…
- Competitive hourly wage with overtime pay starting at 40 hours
- Annual company and location bonuses
- Opportunities for advancement
- Training and development
- Medical/Dental/ Vision Coverage
- Health Savings Plan
- Life and Disability Insurances
- AFLAC
- Flexible Spending Account
- 401K Match and Profit Sharing
- 96 hours of accrued PTO
- 32 hours of Holiday PTO
- Six (6) Paid Holidays
- Bereavement Pay
- Wellness Plan
- Company Uniforms