Human Resources Generalist

About Company:

Our vision is to become the premier hotel development company with a concentration in Virginia, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.

Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.

About the Role:


The Human Resources Generalist plays a key role in supporting day-to-day HR operations across the organization while ensuring compliance with company policies and federal, state, and local employment laws. This position supports employee relations, payroll and HRIS, leave administration, unemployment claims, tax compliance, audits, and reporting across multiple properties and states, and assists with benefits administration, personnel record management, and onboarding as needed. The HR Generalist serves as a resource for both managers and employees, helping resolve HR-related questions and supporting consistent HR practices organization-wide. By supporting audits and reporting and helping build standard procedures, this role helps ensure efficient and effective HR operations throughout the organization. This role is 100% on-site Monday-Friday. 

Minimum Qualifications:

• At least 2 years of experience in a generalist or similar HR role.


• Strong knowledge of federal and state employment laws and regulations.


• Proficiency with HRIS systems and Microsoft Office Suite.


• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience with ADP Workforce Now, including reporting and payroll functions.


• Multi-state HR, payroll, or tax compliance experience.


• Experience with unemployment claims and hearings, leave administration, and ACA reporting.


• Experience working in a fast-paced, multi-location environment.


• Demonstrated ability to manage multiple priorities and projects simultaneously.


• Experience with diversity, equity, and inclusion initiatives.

Responsibilities:

HR Operations & Employee Relations

• Support daily HR operations across multiple hotel properties, including employee relations, compliance, and HR support for managers and employees.


• Serve as a resource to hotel leadership regarding HR policies, procedures, documentation, and employee concerns.


• Support performance management processes, investigations, policy enforcement, and other HR initiatives as assigned by the HR Manager.


• Assist with benefits administration as needed.

HRIS, Payroll & Tax

• Assist with ADP Workforce Now administration, including employee profile maintenance, PTO policies, payroll changes, and troubleshooting HRIS issues.


• Maintain job descriptions and job title updates in ADP to ensure accurate and consistent position data.


• Build and run custom reports in ADP, and partner with ADP support to resolve system and reporting issues.


• Support payroll-related processes, including deductions, garnishments, status changes, and reporting; serve as payroll backup to ensure continuity of processing.


• Manage payroll tax issues and updates, including state income tax (SIT) and state unemployment insurance (SUI) registrations, rate changes, notices, and account maintenance across all operating states.


• Prepare and support Affordable Care Act (ACA) reporting, including data review, eligibility tracking, and annual filings.

Leave, Unemployment & Separations

• Serve as leave administrator, maintaining the company leave tracker and coordinating FMLA, state leave, and other leave requests, including notices, certifications, and related paperwork.


• Assist with workers' compensation claims and related documentation as needed.


• Manage Virginia Employment Commission (VEC) and other state unemployment claims, including responding to claim requests, preparing documentation, and representing the company at unemployment hearings.


• Prepare and issue required separation notices for Virginia and Pennsylvania in compliance with state requirements.

Records, Compliance & Audits

• Assist with personnel record management as needed, including personnel files and I-9 documentation.


• Process employment verification requests in a timely and compliant manner.


• Support internal and external audits, including payroll and workers' compensation audits, and assist with corrective actions as needed.


• Conduct compliance research on federal, state, and local employment law changes and communicate impacts to the HR Manager.

Projects & Process Improvement

• Assist with new hire paperwork and onboarding for property acquisitions or as otherwise needed.


• Develop and maintain HR standard operating procedures (SOPs) to support consistent practices across properties.


• Generate reports and assist with HR projects, training initiatives, and process improvements.


• Other duties as assigned. 

Skills:


Strong communication and interpersonal skills are essential for building trust and providing clear guidance to employees and management. Proficiency with HRIS systems, especially ADP Workforce Now, and Microsoft Office is important for maintaining accurate records, reporting, and supporting day-to-day HR and payroll operations. Strong organizational skills, attention to detail, follow-through, and the ability to manage multiple priorities in a fast-paced environment are essential for success in this role. This role handles sensitive employee, payroll, benefits, and immigration information and must maintain strict confidentiality at all times.