Food & Beverage Manager

About Company:

Our vision is to become the premier hotel development company with a concentration in Virginia, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.

Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.

About the Role:

The Food & Beverage Manager at Graduate by Hilton Richmond  plays a pivotal role in overseeing all aspects of food and beverage operations within the hospitality environment, ensuring exceptional guest experiences and operational excellence. This position is responsible for managing staff, coordinating with suppliers, and maintaining high standards of quality, safety, and hygiene. The manager will develop and implement strategies to maximize revenue, control costs, and optimize inventory management. They will also collaborate closely with other departments to align food and beverage services with overall business objectives. Ultimately, the role demands a balance of leadership, operational expertise, and customer service focus to drive profitability and guest satisfaction.

Minimum Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.


• Minimum of 3 years of experience in food and beverage management within the hospitality industry.


• Strong knowledge of food safety standards and health regulations.


• Proven ability to manage budgets, control costs, and analyze financial reports.


• Excellent leadership and interpersonal communication skills.

Preferred Qualifications:

• Certification in Food Safety or ServSafe Manager Certification.


• Experience with point-of-sale (POS) systems and inventory management software.


• Advanced degree or specialized training in hospitality or restaurant management.


• Experience managing multiple food and beverage outlets or large teams.


• Familiarity with current food and beverage trends and menu engineering.

Responsibilities:

• Lead, train, and supervise food and beverage staff to deliver outstanding service and maintain operational standards.


• Develop and manage budgets, forecasts, and financial reports to ensure profitability and cost control.


• Coordinate with suppliers and vendors to procure quality products at competitive prices while managing inventory effectively.


• Ensure compliance with health, safety, and sanitation regulations across all food and beverage outlets.


• Plan and execute promotional events, menu development, and customer engagement initiatives to enhance guest experience.


• Monitor customer feedback and implement improvements to maintain high satisfaction levels.


• Collaborate with other departments such as marketing, sales, and housekeeping to support overall business goals.

Skills:

The Food & Beverage Manager utilizes leadership skills daily to motivate and guide their team toward delivering exceptional service. Financial acumen is essential for budgeting, cost control, and maximizing profitability through strategic planning and analysis. Strong communication skills facilitate effective collaboration with staff, suppliers, and other departments, ensuring smooth operations and alignment with business goals. Knowledge of food safety and hygiene standards is applied rigorously to maintain compliance and protect guest health. Additionally, problem-solving and organizational skills are critical for managing inventory, resolving operational challenges, and continuously improving service quality.