What are the responsibilities and job description for the Front Desk Receptionist position at Kalmia Med Spa?
Overview
Kalmia Med Spa seeks a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, excellent personal style and presentation, basic computer and social media talent, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a warm and welcoming manner.
- Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.
- Perform data entry tasks, ensuring accurate record-keeping and filing of documents.
- Utilize Aesthetics Pro for scheduling tasks as needed.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Assist with customer inquiries, addressing concerns promptly and professionally.
- Collaborate with team members to enhance office management processes.
- Utilize social media to promote our spa.
Qualifications
- Previous experience in a front desk or receptionist role is preferred.
- Strong organizational skills with the ability to manage time effectively.
- Demonstrated customer service experience with a focus on client satisfaction.
- Administrative experience is beneficial, including clerical duties such as filing and document management.
- Social media experience is an advantage for promoting our team and our services.
Join our team as a Front Desk Receptionist where your contributions will be valued, and your skills will help create a positive environment for both staff and clients alike!
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
Work Location: In person
Salary : $20