Manager Digital Health Products and Analytics

Location: Larkin Bldg @ Exchange Street

Location of Job : US:NY:Buffalo

Work Type : Full-Time

Shift 1

Job Description

The Manager Digital Health Product and Analytics is responsible for the operational ownership of digital health products with a strong focus on data, analytics, and measurable outcomes. This role defines product strategy, manages the roadmap and backlog, and uses data to guide decision-making, prioritize features, and continuously improve performance. The Product Manager partners with IT, clinical operations, marketing, and patient experience teams to deliver solutions that improve patient access, digital engagement, and operational efficiency. Primary areas of focus include Epic digital capabilities (MyChart, Cheers Call Management and Campaigns), digital front door experience, and AI-enabled solutions, with accountability for driving adoption, conversion, and access outcomes.

Education And Credentials

Bachelor’s degree in Business, Healthcare, Analytics, or related field required.

Experience

3 to 7 years of experience in Digital product management, healthcare analytics, or health IT required. Experience with data, dashboards, and performance metrics required. Experience with Epic or similar platforms preferred. Experience in Agile environments preferred.

Working Conditions

Job Details

Department : KH Ambulatory Practice Operations

Standard Hours Bi-Weekly : 75.00

Weekend/Holiday Requirement: No

On Call Required : No

With Rotation

Scheduled Work Hours: 8-430pm

Work Arrangement : Hybrid

Union Code : N00 - Non Union KH

Requisition ID# : 19842

Recruiter : Julie A. McNeil

Grade : EX215

Pay Frequency : Bi-Weekly

Salary Range: $ 82,212.00 - $113,022.00

• Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
  
  

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!