What are the responsibilities and job description for the Senior Office Specialist position at Kalamazoo Valley Community College?
Posting Number:
201101585P
Job Title:
Senior Office Specialist
Location:
Texas Township Campus
Full-Time/Part-Time:
Full Time
Pay Rate:
$20.05 per hour
Position Type:
Staff
Department:
Institutional Support
Job Summary:
Kalamazoo Valley is seeking a full-time Senior Office Specialist as a part of Institutional Support Services to support the work of Student Development Services. The individual in this position will also support the instructional mission of the institution and promote positive student and customer relations.
Specific responsibilities of this position:
- Completes various ongoing projects, processes and procedures related to the designated unit.
- Plans, coordinates and executes special projects related to events and other activities.
- Schedules appointments, assists customers, makes travel arrangements, attends meetings and prepares and processes documents.
- Codes, tabulates and assembles fiscal, statistical and related data.
- Collects and posts information into computer or manual filing systems, follows acceptable/standard bookkeeping procedures and maintains department records and/or accounts.
- Collects fees and maintains fee collection records as assigned.
- Proofreads documents and written materials, types drafts and final correspondence for supervisory staff and records, prepares and distributes meeting minutes.
- Receives office visitors, answers telephone calls, responds to routine question, takes messages and/or refers customers to appropriate personnel and assists with paperwork and document processing.
- Serves as backup support for primary functions of designated unit.
- Generates reports, analyzes data, provides findings as needed and ensures related records retention.
- Performs other related duties as assigned.
Knowledge, Skills and Abilities:
- Knowledge of grammar, punctuation and spelling.
- Knowledge of effective customer service principles.
- Skill in the use of computers and software applications related to the essential functions of the job.
- Skill in gathering, compiling and analyzing data.
- Skill in maintaining complex and confidential records.
- Skill in effective verbal and written communication.
- Ability to identify and resolve problems in a timely manner.
- Ability to work independently with minimal supervision.
- Ability to establish and maintain effective working relationships with other personnel and the public.
Minimum Qualifications:
Appropriate education, training, experience and talents are required. An example of this would be an associate degree, or equivalent, with 3 years of related administrative and/or customer service experience.
Preferred Qualifications and Experience:
Physical Demands:
Routine office work including:
- Long periods of sitting.
- High amount of computer screen interaction.
- Light lifting of supplies and materials.
Work Hours:
Core business hours: 8:00 a.m. - 5:00 p.m. Monday through Friday.
Posting Date
10/27/2026
Closing Date:
Special Instructions to Applicants:
- Please apply online at jobs.kvcc.edu
- Position will remain open until filled. Priority will be given to applications that are received by November 10, 2026
EEO Statement
As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.
Salary : $20