What are the responsibilities and job description for the Systems Specialist Senior position at Western Michigan University?
Position Details
Posting Summary
College
Assoc Provost Enrollment Mgmt
Executive Area
Provost & VP Academic Affairs
Department
Registrar's Office
Posting Detail Information
Posting Number
S1759P
Job Type
Full Time, Regular
Pay Type
Exempt/Salaried
Pay Grade
H
Campus Location
WMU-Kalamazoo - Main Campus
Salary Range
Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
Number of Vacancies
1
General Summary
Maintains information technology systems resources for a large department in a distributed computing environment.
Major Duties
Minimum Qualifications
Desired Qualifications
Special Instructions to Applicants
Additional Position Information
Physical requirements and working conditions
Light work with some physical demands such as continuously lifting or moving materials less than 25 pounds, but rarely more than 25 to 50 pounds.
Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Posting Summary
College
Assoc Provost Enrollment Mgmt
Executive Area
Provost & VP Academic Affairs
Department
Registrar's Office
Posting Detail Information
Posting Number
S1759P
Job Type
Full Time, Regular
Pay Type
Exempt/Salaried
Pay Grade
H
Campus Location
WMU-Kalamazoo - Main Campus
Salary Range
Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
Number of Vacancies
1
General Summary
Maintains information technology systems resources for a large department in a distributed computing environment.
Major Duties
- Installs, configures, tests and debugs information technology systems including hardware, software, databases and peripherals.
- Maintains all system documentation.
- Establishes policies and procedures to ensure the reliability and security of the department's information technology resources and compliance with the University's standards.
- Provides training to end users or develops programs or documentation for end-user training. Provides technical support to end-users.
- Recommends new hardware or software to support the department's programs and activities.
- Writes programming code to provide reports and analyses for end-users.
- Participates in University-wide information technology strategic planning teams.
- May hire, train and evaluate performance of staff or student employees.
Minimum Qualifications
- Bachelor's degree in related field from an accredited institution.
- Five years' relevant experience.
- Experience installing and maintaining hardware and software.
- Experience maintaining system documentation.
- Strong interpersonal, written and verbal communication skills.
- Programming experience.
- Applicable industry certification or relevant experience.
- Must be available to provide system maintenance or end-user support outside of normal business hours.
Desired Qualifications
Special Instructions to Applicants
- Internal applicants should use the WMU-Internal Application.
- External applicants should use the WMU Application.
Additional Position Information
- Staff Compensation System pay grades and rates are available using the URL below: https://files.wmich.edu/s3fs-public/2026-09/web_final_2026-27_2.pdf
- Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. Access information about the specific benefits available for this position at: https://wmich.edu/hr/benefits-staff
Physical requirements and working conditions
Light work with some physical demands such as continuously lifting or moving materials less than 25 pounds, but rarely more than 25 to 50 pounds.
Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.