Catering Sales Manager

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

Catering Sales Manager  

Kalahari Resorts & Conventions is seeking a Catering Sales Manager. In this role, you will handle all event-only bookings with under ten sleeping rooms. You would do this through prospecting, account development, trade show participation, negotiating, contracting, event detailing, onsite support and billing. This is a contracting and servicing position; all events booked by this position will also be detailed and serviced by this position.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll serve as a trusted partner throughout the event planning process, ensuring every detail aligns with client expectations and resort standards. Through effective communication and teamwork, you’ll help create a positive associate experience that drives engagement, efficiency, and service excellence.

Key Responsibilities  

• Identifying and pursuing new business opportunities through prospecting. 

• Building and nurturing client relationships. 

• Negotiation and Contract Management.
• Partnering with Banquets, Culinary, Convention Services, Guest Services, and other operational teams to ensure successful event execution.
• Resolve client concerns proactively and professionally, ensuring high levels of satisfaction and repeat business.
• Maintain accurate records and client information within the resort's sales and event management systems.

What We’re Looking For  

• Two years of hotel catering/event sales experience.

• Experience and proven success in developing and closing group business is required. 

• Have a broad understanding of the events industry and the day-to-day operations of a hotel/resort. 

• The ability to establish rapport with leads, discover needs, overcome objections and close a sale. 

• The ability to manage your own time and accounts are required. 

• Attention to detail when managing accounts is required. 

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

• Career growth opportunities with promotion from within  

• 401(k) matching, paid time off, and holiday compensation  

• Health, dental, and vision coverage for full-time associates  

• Employee appreciation events, discounts, and perks at all resorts  

• Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

Kalahari Resorts & Conventions is an Equal Opportunity Employer.