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ServiceNow IRM Solutions Architect

Kaizen Technologies
Illinois, IL Full Time
POSTED ON 10/27/2025 CLOSED ON 3/5/2026

What are the responsibilities and job description for the ServiceNow IRM Solutions Architect position at Kaizen Technologies?

Job Details

Position: ServiceNow IRM Solutions Architect

Location: Chicago, IL (Day 1 Onsite)

Duration: Long Term

Project Overview

The Risk Controls Enhancements (RCE) initiative is an enterprise-wide modernization and consolidation effort for Governance, Risk, and Controls (GRC) processes, data, and reporting.

Role Summary

The Senior Business Analyst, GRC/IRM, is a subject matter expert in risk management procfesses, responsible for defining and documenting business requirements for the ServiceNow IRM platform. This role involves leading discovery workshops, conducting process analysis, and acting as the functional owner of the solution to ensure it aligns with business goals and best practices. As a Senior Business Analyst, you will be a key liaison between business stakeholders and the technical team to ensure that the ServiceNow IRM solution effectively addresses strategic GRC objectives.

Experience Level

5 years of experience working with ServiceNow IRM, with a deep focus on GRC processes and modules.

10 years of professional experience in risk management, GRC, or a related field, demonstrating an indepth understanding of enterprise risk, and controls processes.

Proven track record of success in gathering and translating complex business requirements into clear, functional specifications for large-scale ServiceNow IRM implementations.

Expertise in core IRM capabilities such as Risk Identification, Risk and Control Self Assessments (RCSA), Issue Management, Incident Management, Loss Events, and Controls Testing.

Qualifications

Deep functional understanding of the ServiceNow IRM suite and its capabilities, including Policy and Compliance, Risk Management, and Audit Management.

In-depth knowledge of GRC and risk management frameworks and best practices.

Strong communication, presentation, and facilitation skills, with the ability to effectively bridge the gap between technical and nontechnical stakeholders.

Proven ability to lead workshops, gather requirements, and present complex information to all levels of the organization.

Bachelor degree in a relevant field, or equivalent professional experience.

Nice to Have

Experience with Agile or other iterative development methodologies. Experience with other risk management software or enterprise risk processes

Lead workshops and conduct interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements. Translate business needs into user stories, functional requirements, and process flow diagrams for implementation in ServiceNow IRM. Develop risk related artifacts such as risk registers, risk assessment methodologies, and control frameworks.

Regards,

Nag

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary.com Estimation for ServiceNow IRM Solutions Architect in Illinois, IL
$110,766 to $131,411
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