What are the responsibilities and job description for the Junior Account Manager position at Kaizen Group?
Company Description
Kaizen Group, a Pittsburgh-based firm, specializes in sales and leadership development using the principles of Kaizen—a Japanese philosophy meaning "continuous improvement." The company fosters innovation, excellence, and sustainable growth through small, consistent changes. Kaizen Group invests in its people through hands-on training, collaboration, and leadership development to help individuals and teams reach their full potential.
Junior Account Manager
Are you ready to launch your career in account management and grow with a company that invests in you? We are seeking a driven Junior Account Manager to join our fast-paced team and support business growth through excellent customer engagement, relationships, and proactive problem-solving.
What You'll Do
- Build and maintain strong customer relationships face-to-face
- Track and manage new customer accounts, ensuring timely follow-ups and accurate documentation
- Identify opportunities to upsell or cross-sell solutions that meet customer needs
- Learn and apply data-driven strategies to improve sales skills
What We Offer
- Paid training and mentorship to accelerate your growth
- Collaborative, supportive team environment
- Clear path for career advancement into full account manager roles
- Competitive compensation package with performance incentives
What We Need From You
- Strong communication and relationship-building skills
- Attention to detail and the ability to stay organized in a fast-moving environment
- Growth mindset with a willingness to learn and take initiative
- Bachelor’s degree preferred but not required
Why Work Here: We focus on your professional growth, giving you the tools, mentorship, and opportunities to develop into a successful leader.