Intake Coordinator

*We are currently hiring a Part-Time Intake Coordinator, with the opportunity to transition into a Full-Time role after a 90-day probation period.*

Company Description

Kairos Home Care is committed to providing top-quality home care services with compassion and respect, helping patients recover at home and prevent hospitalization. The organization specializes in a wide range of medical and surgical care, including cardiovascular care, post-operative wound care, chronic respiratory conditions, oncology, orthopedic surgery, infectious diseases, and outpatient infusion treatments. Guided by clinical and technological excellence, Kairos Home Care delivers patient-centered care to enhance the quality of life within the community. The team prioritizes promoting health and well-being in the comfort of each patient's home.

Role Description

This is a part-time remote role for an Intake Coordinator. The Intake Coordinator will handle incoming patient referrals, coordinate admissions, and verify patient information and insurance coverage. Daily responsibilities include maintaining effective communication with patients, caregivers, and healthcare professionals; managing cases to ensure proper care plans are in place; and ensuring the efficient flow of information and documentation necessary for patient care processes.

Qualifications

• Strong Communication and Customer Service skills to interact effectively and professionally with patients, families, and healthcare providers
• Experience in Case Management and understanding of Medical Terminology
• Knowledge of Insurance verification processes and healthcare coverage policies
• Exceptional organizational and problem-solving abilities
• Proficiency with electronic medical record (EMR) systems is a plus
• Ability to work independently in a remote setting
• High school diploma or equivalent required; an associate's or bachelor's degree in healthcare or a related field is preferred